Deutschsprachige Kundenservice in Griechenland (m/w/d) - Finanzen / Bankwesen

TN Germany; Leverkusen; Vor Ort; EUR 25.000 - 35.000; Vollzeit

Zusammenfassung

Join a leading Mobile Bank's Anti-Financial Crime team as a Customer Service Specialist. Support German-speaking customers and prevent fraud while enjoying relocation support to Greece. This role offers a competitive salary, health benefits, and opportunities for career growth.

Leistungen

Support for relocation to Greece

Competitive salary plus two additional payments

Referral bonus

Health benefits and discounts

Full training by certified instructors

Career growth and development opportunities

Free online Greek language courses

Qualifikationen

• Customer service experience preferred.
• Ability to handle stressful situations with customers.

Aufgaben

• Support customers via phone, chat, and email.
• Prevent fraud, protect data, and safeguard customers.
• Maintain high customer satisfaction.

Kenntnisse

German

English

Communication

Problem Solving

Tools

CRM tools

Jobbeschreibung

Social network you want to login/join with:

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Client:

Teleperformance

Location:

Job Category:

Other

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EU work permit required:

Yes

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Job Reference:

8f46fc08ef6d

Job Views:

1

Posted:

13.05.2025

Expiry Date:

27.06.2025

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Job Description:

Join our Anti-Financial Crime Customer Experts team to prevent fraud, protect data, and safeguard the customers of a leading Mobile Bank

TP in Greece collaborates with a leading Mobile Bank, helping customers manage their accounts on-the-go, track expenses, and save money in real-time.

We are seeking a German-speaking Customer Service Specialist to support German-speaking customers.

As part of the Customer Service team, you will be the frontline of the bank to the German-speaking market, providing excellent customer experience. You will also play a key role in preventing fraud, protecting data, and safeguarding our customers!

Take a step forward and join us in Greece!

What you will do:

• Support customers via phone, chat, and email
• Prevent fraud, protect data, and safeguard customers
• Represent our client professionally
• Follow up on cases to ensure timely resolution
• Maintain high customer satisfaction
• Build strong, professional relationships with partners and show empathy
• Work towards targets set by the client and internal goals

What you will bring:

• Fluency in German
• Excellent written and spoken English skills
• Strong communication, soft skills, and problem-solving abilities
• Computer literacy; experience with CRM tools is a plus
• Ability to handle stressful situations with customers
• Customer service experience preferred
• Positive attitude, willingness to learn, and reliability
• EU citizenship, EU passport, or valid work permit for Greece
• Willingness to relocate to Athens or local residency

What we offer:

• Support for relocation to Greece (flight, accommodation, house search assistance at no cost)
• Competitive salary plus two additional payments per year
• Referral bonus for bringing friends
• Health benefits and discounts
• Full training by certified instructors
• Career growth and development opportunities
• Events, community, and social responsibility initiatives
• Free online Greek language courses
• Modern premises with relaxing areas
• Work for a Great Place to Work-Certified Company that values diversity

This is a great opportunity to develop your career with a multinational company, gaining valuable experience while representing a global brand. We promote diversity and offer equal opportunities regardless of gender, ethnicity, religion, culture, or age.

Find out more

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