Deutschsprachige Kundenservice in Griechenland (m / w / d) für Canon

Teleperformance; Velbert; Vor Ort; EUR 20.000 - 40.000; Vollzeit

Zusammenfassung

Join Teleperformance as a Customer Support Expert for Canon, providing support for imaging products to German-speaking customers. This role offers comprehensive training, relocation support to Greece, and a competitive salary with additional benefits. Ideal candidates are tech-savvy, empathetic, and fluent in German.

Leistungen

Relocation support including flight and accommodation

Competitive monthly salary plus bonuses

Healthcare benefits and discounts

Full training provided

Opportunities for professional growth

Free online Greek language courses

Comfortable working environment

Qualifikationen

• Fluent in German and good communication skills in English.
• Technological savviness and solution-oriented thinking.
• An empathetic personality with a positive attitude.

Aufgaben

• Communicate with customers via phone, chat, and email.
• Respond to customer inquiries and troubleshoot technical issues.
• Build and maintain strong relationships with customers.

Kenntnisse

Communication

Technological Savviness

Solution-oriented Thinking

Empathy

Jobbeschreibung

Are you fluent in German and familiar with digital cameras, printers & photocopiers? Join our Canon Customer Experts team!

Would you like to gain in-depth experience in photography and imaging? TP in Greece collaborates with Canon, a leader in professional and consumer imaging equipment and information systems. We proudly offer job opportunities for technology enthusiasts to provide customer support for printers, photocopiers, digital cameras, and other imaging products to German-speaking customers.

We provide successful candidates with comprehensive training on the company’s products, along with guidance on troubleshooting and technical solutions.

What you will do :

Depending on the team you join, responsibilities may vary:

• Communicate with customers via phone, chat, and email
• Track and follow cases to ensure they are closed efficiently and promptly
• Build and maintain strong, professional relationships with all partners, showing empathy at all times
• Work towards achieving targets set by the client statement of work and internal goals
• Respond to customer inquiries and troubleshoot or escalate technical issues
• Follow standard diagnostic procedures, focusing on handling common questions effectively
• Strive to turn every customer into a satisfied customer
• Exchange ideas and solutions with colleagues

What you will bring :

• Strong written and verbal skills in German
• Good communication skills in English
• Technological savviness
• Solution-oriented, out-of-the-box thinking
• An empathetic personality with excellent communication skills
• A positive, adventurous attitude
• A willingness to learn and absorb knowledge and experience

What we offer :

• Support for your relocation to Greece, including flight expenses, hotel accommodation, and assistance with house searching — all at no cost to you
• Competitive monthly salary plus two additional salaries per year
• Referral program: Bring a friend and earn up to €3,500 depending on the language
• Healthcare benefits and various discounts
• Full training provided by certified instructors
• Opportunities for professional growth and development
• Participation in special events, community, and social responsibility initiatives
• Free online Greek language courses
• Modern premises with a comfortable working environment and relaxation areas
• Work for a Great Place to Work-Certified company that values diversity and offers equal opportunities regardless of gender, ethnicity, religion, culture, or age

This is a great opportunity to advance your career by gaining valuable experience and skills while representing one of the world’s leading brands. Join a company committed to diversity and equal opportunities.

Find out more

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