Teleperformance Spain - Business Developer Representative
Teleperformance Spain, with over 4,700 employees across 10 sites (certified as Great Place to Work and Top Employer), is seeking a highly-skilled professional for the role of Business Developer Representative.
Purpose of the role:
You will be responsible for identifying sales opportunities, profiling prospective customers, understanding their needs, and driving new business through outbound campaigns. Your goal is to help businesses collaborate more effectively, innovate, and grow our customer base across the EMEA region.
In this phone-based role, you will interact primarily via outbound calls, engaging with potential clients to qualify their needs and propose suitable solutions.
Responsibilities:
- Achieve quarterly Sales Qualified Opportunity (SQO) quotas and meet activity targets daily and weekly.
- Manage a portfolio of accounts to identify high-potential prospects.
- Educate customers on our offerings.
- Conduct outbound calls and emails, including cold calling, to decision-makers, building rapport and assessing needs.
- Understand customer pain points, gather technical requirements, and align business needs with Cloud solutions, especially Google Cloud Platform.
- Maintain accurate data in Salesforce.com, managing leads, contacts, accounts, and opportunities.
- Work towards team and individual KPIs such as productivity and conversion rates.
- Document customer interactions thoroughly to ensure clear communication among stakeholders.
Requirements:
- BA/BS degree or equivalent practical experience.
- Native German speaker with fluency in English (spoken and written).
- Experience in outbound B2B sales or business development, ideally in IT.
- Understanding of cloud computing concepts, particularly Google Cloud Platform.
- Strong business acumen and ability to connect solutions with customer needs.
- Excellent interpersonal skills, integrity, and professionalism.
- Comfortable working towards quotas in a phone-based environment.
- Basic IT skills for efficient computer use.
- At least 1 year of experience in IT outbound sales prospecting with strong sales skills.
- Experience with cold calling and managing large portfolios.
- Proficiency with Salesforce or similar CRM platforms.
- Ability to identify decision-makers and relevant stakeholders.
- Goal-oriented, proactive, confident, and resilient.
- Knowledge of the local market and business environment.
Additional Information:
- Full-time position (39 hours/week, Monday to Friday).
- Hybrid work model based in Barcelona.
- Salary: €25,440 gross/year + up to €6,360 bonus.
- Referral program with bonuses up to €2,000.
- Permanent contract with relocation support, including airport transfer, accommodation, and health insurance.
- Opportunities for personal and professional development, career growth, and participation in contests and social events.