Deutschsprachige Kundenservice in Griechenland (m/w/d) für Mercedes-Benz

TN Germany; Cottbus; Vor Ort; EUR 20.000 - 40.000; Vollzeit

Zusammenfassung

Join a dynamic team as a customer support representative for a prestigious automobile brand. This role offers the chance to engage with customers, providing top-notch service while working in a vibrant environment. You'll enhance your communication skills and gain valuable experience in a multinational company. With comprehensive relocation support and competitive compensation, this opportunity is perfect for auto enthusiasts eager to advance their careers. Enjoy a supportive workplace that values diversity and fosters equal opportunities for all.

Leistungen

Complete relocation support

Competitive monthly salary

2 extra salaries per year

Health care benefits

Free online Greek language courses

Fully remunerated training

Special events and community initiatives

Qualifikationen

• Fluency in German and very good command of English.
• 6 months of customer support experience preferred.

Aufgaben

• Be the primary point of contact for customer requests.
• Utilize phone calls, emails, and chats to provide customer support.
• Resolve customer issues professionally and promptly.

Kenntnisse

Fluency in German

Communication Skills

Customer Support Experience

Problem-Solving Skills

Tech Savviness

Jobbeschreibung

Social network you want to login/join with:

col-narrow-left

Client:

Teleperformance

Location:

Cottbus, Germany

Job Category:

Other

-

EU work permit required:

Yes

col-narrow-right

Job Reference:

97352d82d226

Job Views:

1

Posted:

09.05.2025

Expiry Date:

23.06.2025

col-wide

Job Description:

If you are an avid auto enthusiast, join our Mercedes-Benz Customer Experts team and work in Greece with one of the most esteemed automobile brands.

We are looking for German-speaking talents who will be the primary point of contact for customer requests, representing Mercedes-Benz, the top German manufacturer of cars, buses, and trucks.

Join a team dedicated to providing top customer experience and at the same time build your professional network, improve your communication skills, and enrich your CV with notable work experience.

Your responsibilities:

• Be the primary point of contact for customer requests, representing one of the world’s most esteemed car brands.
• Utilize phone calls, emails, and chats to provide a seamless customer experience.
• Respond to inquiries about products and services, offering expert advice on a range of car-related matters.
• Resolve issues as they arise – addressing customers’ concerns professionally and promptly.
• Turn every customer into a happy customer!

What you will bring:

• Fluency in German.
• Very good command of English – both written and spoken.
• A profound passion for cars is a big plus.
• Work experience as a customer support/customer care representative for at least 6 months is preferred.
• Highly developed communication skills.
• A genuine problem-solving mentality and a deep sense of ownership.
• Tech savviness and learning agility.

What we offer:

• Complete relocation support (we will cover all costs from your departure until you are ready to rent your first home in Greece).
• Competitive monthly salary + 2 extra salaries per year.
• Refer-A-Friend: Bring your friends and receive great bonuses!
• Health care benefits and numerous other discounts.
• Fully remunerated training by certified instructors.
• A career path within a company of more than 11,500 employees.
• Special events and community & social responsibility initiatives.
• Free online Greek language courses.
• State-of-the-art premises, providing a great working environment with relaxing break areas.
• The opportunity to work for a Great Place to Work-Certified Company.

Moreover, this is a great opportunity to advance your career and work for a multinational company, developing strong experience and skills while representing one of the biggest brands worldwide. You will be part of a company that fosters diversity, offering equal opportunities to all, regardless of gender, ethnicity, religion, culture, or age.

Find out more

Would you like to see more German speaking jobs options?