Deutschsprachige Kundenservice in Griechenland (m/w/d) für Canon

TN Germany; Chemnitz; Vor Ort; EUR 20.000 - 40.000; Vollzeit

Zusammenfassung

Ein innovatives Unternehmen sucht engagierte Canon-Kundenexperten, die fließend Deutsch sprechen. Diese Rolle bietet die Möglichkeit, in die Welt der Fotografie einzutauchen und Kunden bei technischen Fragen zu unterstützen. Sie werden umfassend geschult und arbeiten in einem dynamischen Umfeld, das berufliche Entwicklung fördert. Genießen Sie zahlreiche Vorteile, einschließlich einer wettbewerbsfähigen Vergütung, Gesundheitsleistungen und Unterstützung bei der Umsiedlung nach Griechenland. Wenn Sie eine positive Einstellung und den Wunsch haben, in einem multikulturellen Team zu arbeiten, ist dies die perfekte Gelegenheit für Sie.

Leistungen

Umzugskostenübernahme

Wettbewerbsfähiges Gehalt

Gesundheitsleistungen

Vollständige Schulung

Berufliche Entwicklungsmöglichkeiten

Kostenlose Online-Griechischkurse

Moderne Arbeitsumgebung

Soziale Verantwortung

Referral-Programm

Qualifikationen

• Starke schriftliche und mündliche Fähigkeiten in Deutsch.
• Technische Affinität und lösungsorientiertes Denken.

Aufgaben

• Kommunikation mit Kunden über Telefon, Chat und E-Mail.
• Technische Probleme identifizieren und Lösungen anbieten.

Kenntnisse

Fließend Deutsch

Gute Englischkenntnisse

Technische Affinität

Lösungsorientiertes Denken

Empathie

Kommunikationsfähigkeiten

Jobbeschreibung

Social network you want to login/join with:

Client:

Teleperformance

Location:

Job Category:

Other

EU work permit required:

Yes

Job Reference:

2d6770b455b9

Job Views:

1

Posted:

09.05.2025

Expiry Date:

23.06.2025

Job Description:

Are you fluent in German and familiar with digital cameras, printers & photocopiers? Join our Canon Customer Experts team!

Would you like to get an in-depth experience in the world of photography and imaging?TP in Greece collaborates with Canon, the leader in professional and consumer imaging equipment and information systems, and proudly offers job opportunities for technology enthusiasts to provide customer support for printers, photocopiers, digital cameras & other imaging products to German speaking customers.

We equip successful candidates with a complete training on the company’s products, as well as guidance on providing troubleshooting and technical solutions.

What you will do:

• Communicate with customers via phone, chat & e-mail
• Track and follow cases to ensure they close in an efficient and timely manner
• Provide and maintain strong, professional relationships with all partners and show empathy at all times
• Work towards reaching targets as set out by client statement of work as well as internal targets
• Answer customers’ inquiries and troubleshoot or escalate technical issues that they face
• Follow standard diagnostic procedures with an emphasis on handling the most frequently asked questions as effectively as possible
• Turn every customer into a happy customer!
• Exchange ideas and solutions with your colleagues!

What you will bring:

• Strong written and verbal skills in German
• Good communication skills in English
• Tech savviness
• Solution driven out of the box thinking
• An empathetic soul with the communication skills that match
• A positive and adventurous attitude
• A sponge that is willing to soak up all the knowledge and experience we offer

What we offer:

• Complete support to help you ease your relocation to Greece (we cover your flight tickets expenses, hotel accommodation, support with the house searching process - all at no cost to you -)
• Competitive monthly salary + 2 extra salaries per year
• Referral Program: Bring a Friend and get up to €3.500 depending on the language
• Health care benefits and numerous other discounts
• Full training by certified instructors
• Professional growth & development opportunities
• Special events as well as community & social responsibility initiatives
• Free online Greek language courses
• State of the art premises, providing a great working environment with relaxing break areas
• Work for a Great Place to Work-Certified Company that fosters diversity, offering equal opportunities to all, regardless of gender, ethnicity, religion, culture, or age

Moreover, this is a great opportunity to advance your career and work for a multinational company, by developing strong experience and skills, while representing one of the biggest brands worldwide. In addition, you will be a member of a company that fosters diversity, offering equal opportunities to all, regardless of gender, ethnicity, religion, culture or age.

Find out more

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