Customer Account Manager | Hybrid

TN Germany; Frankfurt; Vor Ort; EUR 50.000 - 70.000; Vollzeit

Zusammenfassung

A leading company in financial services is seeking experienced client management professionals in Frankfurt. The role involves managing a portfolio of small and medium-sized businesses, ensuring client satisfaction, and identifying upselling opportunities. Candidates must be fluent in German and English, with a customer-focused attitude. This is a permanent position offering continuous training and a structured work schedule.

Leistungen

Permanent Contract

Continuous training and upskilling opportunities

Qualifikationen

• Fluent German (C2 level) and English required.
• Experience in financial services or payments is an advantage.

Aufgaben

• Managing a portfolio of clients and partners.
• Increasing client satisfaction and identifying upselling opportunities.
• Act as a point of contact for clients.

Kenntnisse

Fluent German

Customer focused attitude

Experience in financial services

Experience with retailers

Very good time management

Jobbeschreibung

Social network you want to login/join with:

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Client:

Cpl

Location:

Frankfurt, Germany

Job Category:

-

EU work permit required:

Yes

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Job Reference:

8da4833a33dc

Job Views:

1

Posted:

16.05.2025

Expiry Date:

30.06.2025

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Job Description:

I am looking to speak to experienced client management professionals looking for a new job opportunity in the financial services- payments.

In this role you will be responsible for looking after a portfolio of small and medium size business, providing proactive support and service.

Responsibilities and tasks

• Managing a portfolio of clients and partners
• Account Management and growth
• Increasing client satisfaction
• Identifying opportunities for upselling's products and services
• Act as a point of contact for clients if any issue

Skills and Competencies

• Fluent German (C2 level) and English
• Customer focused attitude
• Experience in the financial services or payments is an advantage
• Experience in working with retailers or ecommerce businesses is a plus
• Ability to work individually as well as in a team
• Very good time management

Salary and Benefits

• Permanent Contract
• Continuous training and upskilling opportunities

Working Hours: Monday to Friday 09.00 - 17.00 (40 hours per week)

Location : Frankfurt am Main (Lyoner Strasse)