Executive Housekeeper (m/f/*) at the Hilton Berlin

Hilton Worldwide, Inc.; Berlin; Vor Ort; EUR 30.000 - 50.000; Vollzeit

Zusammenfassung

Ein etabliertes Unternehmen im Gastgewerbe sucht einen Executive Housekeeper, der für die Sauberkeit und den Standard im Hotel verantwortlich ist. In dieser Rolle sind Sie für die Koordination des Reinigungsteams, die Verwaltung von Budgets und die Sicherstellung der hohen Qualitätsstandards verantwortlich. Sie bringen Ihre Kommunikations- und Verhandlungsfähigkeiten ein, um ein motiviertes Team zu führen und gleichzeitig die Zufriedenheit der Gäste zu gewährleisten. Wenn Sie eine Leidenschaft für Gastfreundschaft haben und in einem dynamischen Umfeld arbeiten möchten, ist dies die perfekte Gelegenheit für Sie.

Leistungen

Zugang zur Hilton Worldwide University

Wettbewerbsfähige Bezahlung

Globale Unterkunftsmöglichkeiten

Mitarbeiterangebote in verschiedenen Bereichen

Umfassendes Willkommensprogramm

Erschwingliche Mahlzeiten im Mitarbeiterrestaurant

Qualifikationen

• Mehrjährige Erfahrung in einem Unternehmen ähnlicher Größe und Qualität.
• Fähigkeit, Aufgaben fristgerecht und priorisiert zu erledigen.

Aufgaben

• Sicherstellung der Sauberkeit in öffentlichen Bereichen und Hotelzimmern.
• Koordination mit Hausdamen, Zimmermädchen und externen Dienstleistern.

Kenntnisse

Kommunikationsfähigkeiten

Verhandlungsfähigkeiten

Aufmerksamkeit für Details

Flexibilität

Kundenorientierung

Selbstmotivation

Ausbildung

Berufserfahrung in der Hotellerie

Tools

Microsoft Office

Jobbeschreibung

Job Description - Executive Housekeeper (m/f/*) at the Hilton Berlin (HOT0BHFV)

Job Number:

HOT0BHFV

Work Location:

Hilton Berlin, Mohrenstrasse 30, Berlin 10117

If you are a passionate host, enjoy stepping onto the stage every day with a strong and experienced team to provide excellent service to guests from all over the world, fulfill our quality promises, and create memorable experiences and lasting memories.

Hilton has been one of the most consistently successful companies for over 100 years and a pioneer in hospitality.

We want to continue making history!

To achieve this, a high level of professionalism is required.

The hospitality industry is one of the most exciting and diverse sectors.

Showcase and share your passion, your skills, and live your individuality within our Hilton family—and grow with us!

Your Responsibilities:

1. Ensuring cleanliness in all public areas and hotel rooms
2. Coordination and communication with assistant housekeepers, room attendants, external companies, and the laundry service
3. Checking VIP and regular guest treatments as well as their rooms
4. Handling all administrative tasks such as budget control, preparing monthly reports, and vacation planning
5. Creating and monitoring duty rosters and personnel planning
6. Making decisions based on economic and sustainable considerations, e.g., in procurement
7. Inspecting and maintaining all housekeeping standards
8. Leading, promoting, and motivating team members and apprentices

What We Expect From You:

1. Several years of professional experience in a company of similar size and quality
2. Target-oriented working style
3. Ability to complete tasks within clear deadlines and prioritize effectively
4. Strong communication and negotiation skills, as well as complaint management
5. Confident and well-groomed appearance
6. Attention to detail and high quality standards
7. Flexibility and openness to new challenges
8. Excellent German and English skills, both written and spoken; additional languages are an advantage
9. Basic IT skills with Microsoft Office tools
10. High customer orientation and service readiness
11. Willingness to take responsibility in your area of work, demonstrating commitment and strong self-motivation

What We Offer You:

1. Encouragement of teamwork and camaraderie among employees
2. Access to the Hilton Worldwide University with thousands of free learning resources, along with regular training and development opportunities
3. Competitive and industry-standard pay, as well as vacation entitlement in accordance with the collective agreement
4. Global accommodation opportunities at Hilton hotels (at employee rates so attractive, we’d rather not mention them here)
5. Fantastic employee offers in areas such as shopping, flights, fashion, leisure, sports, tickets, housing, food, technology, mobile communication, etc.
6. Comprehensive welcome program and introduction to the company
7. Affordable and quality meals in the in-house team restaurant