German speaking Customer Relations Associate

TN Germany; Berlin; Vor Ort; EUR 25.000 - 35.000; Vollzeit

Zusammenfassung

A leading company is seeking a German Speaking Customer Relations Associate to join their team in Malta. This role involves providing exceptional customer service in a dynamic international environment. Candidates should possess strong problem-solving and communication skills, with fluency in German and English. Competitive salary and performance-based incentives are offered, along with full training and growth opportunities.

Leistungen

Competitive salary + performance-based incentives

KPI Bonus: Up to €2,000/year

Full training provided

Growth opportunities in an international setting

Qualifikationen

• German (C1/C2) & English (C1) language skills required.
• Prior customer service experience preferred but not required.

Aufgaben

• Handle inbound customer inquiries via phone, email, and chat.
• Provide support with product information, troubleshooting, and issue resolution.
• Ensure a top-tier customer experience through excellent service.

Kenntnisse

Problem-solving

Communication

Jobbeschreibung

German Speaking Customer Relations Associate, Berlin

Client:

Cbtalents

Location:

Berlin, Germany

Job Category:

Customer Service

EU work permit required:

Yes

Job Reference:

578dc6d8361f

Job Views:

2

Posted:

20.05.2025

Expiry Date:

04.07.2025

Job Description:

Summer is approaching—what better way to embrace it than by living and working on a sun-kissed island?

Imagine starting your day surrounded by breathtaking coastlines, immersed in the vibrant energy of a multicultural environment. Malta offers the perfect blend of professional growth and a relaxed island lifestyle.

If you're a German speaker looking for an exciting career opportunity abroad, this is your chance!

Location:

Malta

Role:

Customer Service Representative for a global client

Environment:

Dynamic and international

Key Responsibilities:

1. Handle inbound customer inquiries via phone, email, and chat.
2. Provide support with product information, troubleshooting, and issue resolution.
3. Ensure a top-tier customer experience through excellent service.
4. Follow up on customer requests and escalate issues when needed.

Requirements:

• Language skills: German (C1/C2) & English (C1).
• Soft skills: Strong problem-solving and communication abilities.
• Residence: Must already reside in Malta.
• Experience: Prior customer service experience is preferred but not required.

What We Offer:

• Competitive salary + performance-based incentives
• KPI Bonus: Up to €2,000/year, eligible after 6 months.
• Contract Type: Permanent.
• Working hours: Monday - Sunday, 08:00 - 19:00 (shift-based).
• Full training provided to ensure your success!
• Growth opportunities in an international setting.

Note:

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