Backoffice Specialist with German and English (m/f/d) - Relocation to Bulgaria

TN Germany; Deutschland; Vor Ort; EUR 25.000 - 35.000; Vollzeit

Zusammenfassung

A leading company in the Customer Experience industry is seeking a Digital Trust and Safety Specialist fluent in German and English. This role involves reviewing sensitive content, ensuring compliance, and enhancing decision-making through pattern recognition. Join a dynamic team in Sofia with attractive benefits and career development opportunities.

Leistungen

Fully paid training

Stable job and career development opportunities

Attractive salary

Additional health insurance

50+ benefits and services to choose from

Positive international working environment

Employee referral bonuses

Qualifikationen

• Experience investigating fraud or spam is an asset.

Aufgaben

• Review user-generated back-office information for compliance.
• Take action on information that violates guidelines.
• Identify patterns to address potential risks.

Kenntnisse

Attention to Detail

Organizational Skills

Time Management

Logical Reasoning

Ausbildung

Fluent in German

B2 or higher English

Jobbeschreibung

Social network you want to login/join with:

Backoffice Specialist with German and English (m/f/d) - Relocation to Bulgaria, de

Client:

TELUS International

Location:

de, Germany

Job Category:

Other

-

EU work permit required:

Yes

Job Reference:

d4e04e3fb613

Job Views:

2

Posted:

13.05.2025

Expiry Date:

27.06.2025

Job Description:

30-Jun-2025

BG - Sofia - TELUS Tower

BG - Sofia - Infinity Tower

Land

Bulgarien

Are you ready to take the next step in your career and achieve your next challenge?

If your answer is YES - join the leader in the CX (Customer Experience) industry TELUS Digital Bulgaria!

As a Digital Trust and Safety Specialist with German and English, you will:

• Review user-generated back-office information, which may include sensitive or potentially disturbing content, and ensure compliance with established policies
• Take prompt and appropriate action on information that violates guidelines or poses risks
• Stay updated on internal policies to ensure accurate implementation
• Identify and analyze patterns to proactively address potential risks

We're looking for someone with:

• High attention to detail
• Comfortable processing sensitive information
• Strong ability to defend decisions and provide context with logical reasoning
• Ability to identify patterns in behavior to enhance decision-making
• Strong organizational and time management skills to deal with shifting priorities and high volumes of work
• Experience investigating fraud, spam, or other types of inappropriate information is an asset

Required Qualifications:

• Fluent in German
• B2 or higher English language skill

In return, we will give you:

• Fully paid training
• Stable job and career development opportunities
• Attractive salary
• Additional health insurance
• 50+ benefits and services to choose from
• Positive international working environment
• Support and learning
• Employee referral bonuses

With the provided opportunity, you'll enjoy all the benefits from our incredible TELUS Tower office in Sofia - such as top location in the city center, personal gym, relax and gaming areas, and the possibility to be part of an amazing team! Does it sound like the perfect job for you? Apply now!

About us: TELUS Digital Bulgaria is a publicly traded company (NYSE & TSX: TIXT) and is the largest employer in the CX (Customer Experience) industry in the country with over 4,200 team members. The company provides a broad portfolio of services - designing, building, and delivering next-generation digital services, AI solutions, customer experience, and much more. The company's primary focus is strict adherence to all our clients' procedures and practices. We are an independent outsourcing services provider and do not function as a local representation of our partners.

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