Telesales Agent (gn) Vollzeit / Teilzeit

DKV Mobility; Ratingen; Hybrid; EUR 30.000 - 60.000; Vollzeit

Zusammenfassung

Ein etabliertes Unternehmen sucht nach motivierten Talenten im Bereich Telesales. In dieser Rolle sind Sie für die Neukundenakquise und die Pflege bestehender Kundenbeziehungen verantwortlich. Sie präsentieren Produkte telefonisch und nutzen Ihre Verkaufsfähigkeiten, um den Umsatz zu steigern. Das Unternehmen bietet flexible Arbeitszeiten, ein unterstützendes Umfeld und zahlreiche Entwicklungsmöglichkeiten, um sicherzustellen, dass Sie in Ihrer Karriere wachsen können. Wenn Sie eine Leidenschaft für den Verkauf haben und in einem dynamischen Team arbeiten möchten, ist dies die perfekte Gelegenheit für Sie.

Leistungen

Umfassendes Gesundheitsmanagement

Eltern-Kind-Büros

Unterstützung beim Leasing von eBikes

Flexible Arbeitszeiten

Familienfreundliche Arbeitszeitmodelle

Zugang zu modernem Lernumfeld

Qualifikationen

• Erfahrung im Telesales mit professionellem Umgang mit Geschäftskunden.
• Gute PC-Kenntnisse, insbesondere in MS Office-Anwendungen.

Aufgaben

• Neukundenakquise durch telefonische Kontaktaufnahme und Produktpräsentation.
• Verantwortung für Kundenbindung und Bearbeitung von Anfragen.

Kenntnisse

Telesales Erfahrung

Kommunikationsfähigkeiten

Verkaufsmethodik

Teamarbeit

Strukturierte Arbeitsweise

Fließend Deutsch

Tools

MS Office

Jobbeschreibung

New customer acquisition: You will focus on outbound telephony based on the company data provided by DKV to acquire new customers in the small customer segment. You will present and sell new products by telephone, consistently applying the sales techniques you have learnt. You will carry out a comprehensive analysis of the vehicle fleet of the companies approached and take over the independent management of the effort after initial contact on the basis of sales potential.

Customer contact: You are responsible for the implementation of customer loyalty measures, the activation of existing customer relationships and the completion of incoming prospect documents. Your area of responsibility also includes making follow-up and welcome calls as well as receiving, forwarding and answering enquiries from interested parties (telephone / mail / chat). You will also be responsible for processing the contacts generated by the system in a closing-orientated manner and implementing the necessary initial contacts without conducting your own preliminary research or pre-selection in the address pool.

Additional tasks: You will be responsible for lead generation within the DKV product range in accordance with the sales strategy and support the sales force in scheduling and lead preparation. You will also take on a mentoring role in the induction of new employees and support the training and coaching of new employees.

What makes you stand out:

1. Experience: You have already gained experience in telesales and know how to deal professionally with business customers.
2. Knowledge: You have good PC skills, especially in MS Office applications.
3. Soft skills: You have a strong sales mentality and a structured way of working. You are characterised by strong communication skills, the ability to work in a team and commitment.
4. Language: Fluency in German and a cultivated form of expression round off your profile.

We are looking forward to your application and to applicants who enrich our diverse culture! Regardless of age, gender, origin and sexual identity and orientation. Severely disabled applicants will be given preference if equally qualified. This position can be full-time or part-time (min. 30h / week). DKV Mobility is looking for the best talents and knows that these are not always available on a full-time basis. Many of our employees work part-time or in flexible working models. Please talk to us about the flexibility you need during the application process.

Why DKV Mobility? Here are five good reasons...

1. At DKV Mobility, we are team players - because we are only successful together! #teamofteams
2. You should feel welcome with us from the very beginning!
3. We've been growing for about 90 years: How we do it? We keep adapting our products and business model to meet changing customer needs. That's how we stay mobile and master every challenge the future holds.
4. There are also many other good reasons to work at DKV Mobility. For example, we offer you comprehensive company health management, parent-child offices (from 2023) and support you in leasing your eBike through our partner Jobrad!
5. We attach great importance to work-life balance: We stand for the compatibility of family and career! That's why we offer flexible working hours and family-friendly working time models. In addition, we rely on a balanced mix of on-site meetings and home office.
6. We support you in your development: We offer you optimal conditions to familiarize yourself so that you can quickly find your way around and become a part of the team! To further your personal development, we offer you access to a modern learning environment - independent of time and location. This way you can also face the challenges of tomorrow!
7. We live „Lead in Green“: You want to drive the energy transition? Then you've come to the right place! We want to be the leading provider of sustainable products and services in our industry. Through our 2021 Green Pledge, we have committed to 1.) becoming a climate-positive company by 2023 and 2.) helping our customers reduce the carbon intensity of their fleet by 30% by 2030 compared to 2019.
8. We are a certified employer: Our employees trust us. As an employer, we regularly receive awards from independent institutes, e.g. as Top Employer Germany and as Great Place to Work!