Services (Senior) Account Executive Expert (f/m/d) Retail

Services (Senior) Account Executive Expert (f/m/d) Retail

At SAP, we enable you to bring out your best. Our company culture is focused on collaboration and a shared passion to help the world run better. We focus every day on building the foundation for tomorrow and creating a workplace that embraces differences, values flexibility, and is aligned to our purpose-driven and future-focused work. We offer a highly collaborative, caring team environment with a strong focus on learning and development, recognition for your individual contributions, and a variety of benefit options for you to choose from.

What you'll do:

As a Services Sales Expert/Services Account Executive (f/m/d) (SAE), you will play a pivotal role in driving the development and growth of new Services business, managing strategic relationships, and representing the SAP Services organization from a sales and business development perspective. You will be managing customer relationships with large scale retail companies such as EDEKA, Beiersdorf, Tchibo, and Zalando.

Account & Customer Relationship Management:

• Develop and maintain effective relationships with senior executives in assigned accounts.
• Act as the single point of contact for the customer, representing the SAP Services organization to establish and expand Services footprint.
• Contribute directly to the long-term success of customer and partner relationships within the account.

Demand Generation, Pipeline, and Opportunity Management:

• Generate qualified opportunities based on a holistic understanding of customer challenges.
• Develop and deliver best-practice comprehensive Services account plans to address customer and prospects priorities and pain points.
• Be accountable for booking and revenue targets for services in the assigned account(s).
• Manage opportunities and bids, shaping deals in alignment with agreed governance processes, controls, and targets.

Leading a (Virtual) Account Team:

• Orchestrate resources to execute winning sales and support delivery teams.
• Collaborate effectively within the SAP ecosystem.
• Manage customers and partners while applying value selling and solution selling techniques.
• You continuously develop your own sales and technical skills, and pass these on in collaboration with colleagues in the form of internal team coaching.
• You will also develop your leadership skills by managing teams in the creation of comprehensive and cross-organizational offers.

What you bring:

• Several years of direct quota carrying selling experience in enterprise software and services industry.
• Demonstrated success in managing accounts, generating and managing opportunities, and deal closure.
• Intimate knowledge of enterprise software projects and the overall lifecycle management of enterprise applications.
• Experience working with large multinational customers.
• Bachelor’s or master’s Degree.
• Proficiency in Business English and German.

Meet your team:

Join a collaborative team of seasoned professionals who are passionate about driving business growth and building lasting customer relationships. Work in a dynamic and diverse environment where respect, fairness, and collaboration are paramount.

Bring out your best:

SAP innovations help more than four hundred thousand customers worldwide work together more efficiently and use business insight more effectively. Originally known for leadership in enterprise resource planning (ERP) software, SAP has evolved to become a market leader in end-to-end business application software and related services for database, analytics, intelligent technologies, and experience management.

We win with inclusion:

SAP’s culture of inclusion, focus on health and well-being, and flexible working models help ensure that everyone – regardless of background – feels included and can run at their best. We ultimately believe in unleashing all talent and creating a better and more equitable world.

Requisition ID: 407431 | Work Area: Sales | Expected Travel: 0 - 70% | Career Status: Professional | Employment Type: Regular Full Time or Part Time