Director of Operations, Ocean Freight Germany (m/f/d)

PSA BDP; Hamburg; Vor Ort; EUR 80.000 - 120.000; Vollzeit

Zusammenfassung

An established industry player is seeking a Director of Operations for Ocean Freight in Hamburg. This dynamic role involves strategic leadership, operational oversight, and customer relationship management. You will drive growth, optimize processes, and foster a culture of continuous improvement. Join a diverse and innovative team that values creativity and offers flexible working hours, competitive remuneration, and social benefits. If you're ready to make a significant impact in a vibrant environment, this opportunity is perfect for you.

Leistungen

Flexible Working Hours

Job Ticket

Kindergarten Allowance

Performance-related Remuneration

Qualifikationen

• 10-15 years of experience in Ocean Freight, with senior management experience.
• Strong strategic thinking and leadership skills.

Aufgaben

• Develop and execute strategic vision for Ocean Freight Operations.
• Oversee operational performance and ensure compliance with regulations.
• Lead talent development and mentor senior management teams.

Kenntnisse

Ocean Freight Management

Strategic Leadership

Operational Efficiency

Customer Relationship Management

Analytical Skills

Problem Solving

Communication Skills

Ausbildung

Bachelor's Degree

Supply Chain Management Qualification

Jobbeschreibung

Job Description

PSA BDP, a member of the PSA Group, is a leading provider of globally integrated and port-centric supply chain, transportation, and logistics solutions. The company is headquartered in Philadelphia, PA, and employs more than 5,500 people worldwide. We are a team that celebrates our unique diversity and close-knit community atmosphere.

Our core values begin at the very top and span the broad reach of our global community. We offer dynamic careers for those individuals looking to be a part of something bigger and provide unequivocal opportunities for growth within the organization.

PSA BDP serves over 5,000 customers, including some of the world's leading multinational companies within the chemical, retail & consumer, life sciences & pharmaceuticals, and electric vehicle & industrial verticals.

Director of Operations, Ocean Freight Germany (m/f/d) for our Hamburg office:

Your Responsibilities:

Strategic Leadership:

• Develop and execute the overall strategic vision for the Ocean Freight Operations across Germany, ensuring alignment with company goals.
• Lead and manage the ocean freight departments, ensuring consistent quality and efficient service delivery across all locations.
• Manage the operational budget for ocean freight operations and collaborate with senior management in financial planning.
• Establish and monitor profit ratios in collaboration with the Ocean Freight Management team.
• Set strategic objectives for the department and lead the team to achieve them.
• Conduct performance reviews for the leadership team and key operational staff, ensuring continuous improvement and alignment with company standards.
  
  

Operational Leadership:

• Oversee the operational performance of all ocean freight teams across Germany, ensuring smooth and efficient operations.
• Supervise the operational budget, contributing to financial planning and ensuring cost efficiency across all departments.
• Ensure compliance with both internal and external operational regulations and accurate documentation for all activities.
• Establish, track, and review Key Performance Indicators (KPIs) for all locations, ensuring high performance across all operations.
• Ensure timely and accurate service delivery while meeting both customer and internal deadlines.
  
  

Customer Focus & Business Development:

• Develop and maintain strong, long-term relationships with key customers and stakeholders across Germany.
• Drive the growth of the ocean freight customer portfolio, ensuring a focus on both existing and new customer relationships.
• Collaborate with sales and customer service teams to identify opportunities for new business and further enhance service delivery.
  
  

Innovation & Process Optimization:

• Lead initiatives to streamline and optimize processes within the Ocean Freight Operations, focusing on both cost reduction and productivity enhancement.
• Leverage technology and IT tools to improve operational efficiency, reduce errors, and enhance the overall customer experience.
• Foster a culture of continuous improvement by regularly reviewing operational workflows and identifying areas for innovation and enhancement.
  
  

Talent Development & Team Leadership:

• Lead, mentor, and develop the senior management and operational teams within the Ocean Freight department across all locations.
• Ensure that leadership pipelines are well maintained, preparing the next generation of leaders within the team.
• Design and implement development plans for the team, ensuring that skill levels and capabilities continue to grow in line with company objectives.
  
  

Key Tasks and Responsibilities:

• Ensure all KPIs are met consistently across all locations, aligning with customer expectations and business goals.
• Ensure timely and efficient service delivery across all locations, guaranteeing compliance with both internal and external deadlines.
• Oversee the regular review and improvement of process flows across all operations, ensuring efficient and effective performance.
• Organize and facilitate internal system and process training for staff to ensure operational excellence.
• Ensure correct and timely billing practices are followed for all shipments and services rendered.
• Prepare and deliver reports as required for internal teams and customers, ensuring accurate, timely, and strategic insights.
  
  

Job Requirements

Your profile:

• 10-15 years of experience in Ocean Freight, with at least 5-8 years at a senior management level overseeing national or multi-location teams.
• A minimum of a Bachelor's degree or equivalent, with additional qualifications in supply chain management or logistics preferred.
• Extensive managerial experience in operations, with a proven track record in leading large teams and managing complex, multi-location operations.
• Strong strategic thinking and leadership skills, with the ability to align operational goals with company-wide objectives.
• Ability to quickly adapt to evolving industry policies, procedures, and market demands.
• Excellent written and spoken communication skills in both German and English.
• Strong analytical and problem-solving abilities, with a focus on operational efficiency, cost control, and continuous improvement.
  
  

There are many good reasons to join us:

An open working atmosphere in an international team, lots of creative freedom, flexible working hours, attractive and performance-related remuneration, social benefits: e.g. Job Ticket, kindergarten allowance.

Not convinced yet? Make up your own mind about us!

If you would like to take advantage of this opportunity, please apply online, stating your earliest possible starting date and salary requirements.

Personal references in the job advertisement are gender-neutral. If you have any questions, please contact our HR department at [e-mail].