Senior-Specialist Subscription Services (m/f/d)

TN Germany; Ingolstadt; Vor Ort; EUR 35.000 - 45.000; Vollzeit

Zusammenfassung

A leading company in subscription services is seeking a motivated individual to support and develop their platform. The role involves optimizing processes, handling customer inquiries, and ensuring quality assurance. Ideal candidates will have a background in commercial studies, be reliable, and possess a good command of English.

Qualifikationen

• Successfully completed studies or training in the commercial sector.
• Knowledge of MS Office and OSvC; SAP knowledge is an advantage.

Aufgaben

• Support and further develop subscription services and the associated platform.
• Handle 2nd level customer and market inquiries related to subscription products.
• Ensure quality assurance and create training documents.

Kenntnisse

Reliability

Motivation

Team-oriented

Service-oriented

Good command of English

Ausbildung

Commercial studies or training

Tools

MS Office

OSvC

SAP

Jobbeschreibung

Job Description:

Your Tasks

• Support and further develop subscription services and the associated platform.
• Optimize processes.
• Handle 2nd level customer and market inquiries related to subscription products.
• Ensure quality assurance and create training documents for Customer Care contract services.
• Collaborate closely with internal departments, external partners, and technical service providers.

Your Profile

• Successfully completed studies or training in the commercial sector or a comparable qualification.
• Knowledge of MS Office and OSvC; SAP knowledge is an advantage.
• Reliability, motivation, and a team- and service-oriented approach to work.
• Good command of English.
• Motivation, commitment, and willingness to learn.

About Us

The Subscription Services department manages all service products available online and in stores across Germany on a monthly basis. Our responsibilities include business development, support, training, and action planning for stores and online channels.