Client Services Manager (M / F)

FundBank Europe; Konz; Vor Ort; EUR 40.000 - 80.000; Vollzeit

Zusammenfassung

An established industry player is seeking a proactive Client Services Manager to embody core values of Safety, Liquidity, and Speed. This role involves managing client portfolios, addressing service issues, and ensuring timely service delivery. You will also engage in business development, collaborating with sales teams to enhance client relationships and drive growth. The ideal candidate will balance exceptional client service with a strategic mindset, thriving in a dynamic financial environment. Join this vibrant team and contribute to meaningful client solutions while enjoying opportunities for professional growth.

Leistungen

Professional growth opportunities

Collaborative atmosphere

Encouragement of innovation

Qualifikationen

• Minimum of 3 years of experience in client management within financial services.
• Strong financial knowledge and familiarity with banking products.

Aufgaben

• Act as the primary contact for assigned client portfolio, building strong relationships.
• Identify opportunities to deepen existing client relationships and expand business.

Kenntnisse

Client Management

Business Development

Financial Knowledge

Communication Skills

Relationship Building

Ausbildung

Bachelor's degree in Business

Bachelor's degree in Finance

Jobbeschreibung

At FundBank, we believe in the power of our core values—Safety, Liquidity, and Speed—to drive our success. As a Client Services Manager, you will be the embodiment of these principles, ensuring the security of our clients' assets, providing accessible financial solutions, and delivering prompt, efficient service. This role is ideal for a proactive and independent professional who thrives in a dynamic financial environment and is eager to contribute to both client satisfaction and business growth.

Key Responsibilities :

Client Services :

• Act as the primary contact for your assigned client portfolio, building strong relationships and understanding their financial goals.
• Address complex service issues with a focus on maintaining safety protocols.
• Ensure timely and efficient delivery of services, reflecting our commitment to speed.
• Manage liquidity solutions and communicate their benefits to clients.
• Conduct regular portfolio reviews and present performance reports.

Business Development :

• Identify opportunities to deepen existing client relationships and expand our business.
• Work closely with sales teams to develop prospecting and pitching strategies.
• Participate in client acquisition meetings and presentations.
• Create compelling value propositions tailored to client needs.
• Contribute to strategic growth initiatives while maintaining high standards of service.
• Monitor and report on expansion opportunities within your portfolio.

Qualifications :

• Minimum of 3 years of experience in client management within the financial services sector.
• Proven ability to work independently and adapt to changing environments.
• Strong financial knowledge and familiarity with banking products.
• Excellent communication skills and ability to build lasting relationships.
• Experience in business development and strategic growth initiatives.
• Bachelor's degree in business, finance, or a related field.
• Fluency in English mandatory; French and German are considered a plus.

The ideal candidate will balance exceptional client service with a keen business development instinct, embodying our values in every interaction. You should be comfortable making autonomous decisions and collaborating with various teams to achieve outstanding results.

What We Offer :

• A vibrant and challenging work environment.
• Opportunities for professional growth and development.
• A culture rooted in safety, liquidity, and speed.
• Collaborative atmosphere, encouragement of innovation, and potential for growth.

Apply now! Send us your CV and join us to make a difference!