Deutschsprachige Kundenservice in Griechenland (m/w/d) für Microsoft

TN Germany; Braunschweig; Vor Ort; EUR 30.000 - 50.000; Vollzeit

Zusammenfassung

An exciting opportunity awaits you to join a dynamic team supporting Microsoft customers in Greece! If you're a fluent German speaker with a passion for technology and customer service, this role offers a chance to thrive in an international environment. You'll be part of a supportive team, helping customers navigate their inquiries and ensuring their satisfaction. With relocation support and competitive salaries, this is your chance to grow your career while enjoying a vibrant culture. Join a company that values diversity and offers professional development opportunities!

Leistungen

Relocation support to Greece

Competitive salary + 2 extra salaries

Referral Program

Health benefits and discounts

Full training by certified instructors

Opportunities for professional development

Free online Greek language courses

Modern premises with relaxing break areas

Community and social responsibility initiatives

Qualifikationen

• Fluent in German and good command of English.
• Sales experience with consumer products is a plus.

Aufgaben

• Identify customer needs and deliver appropriate solutions.
• Assist customers with billing inquiries and account issues.
• Ensure customer satisfaction and collaborate with colleagues.

Kenntnisse

German Communication Skills

English Communication Skills

Sales Experience

Technical Research Skills

Internet Research Skills

Empathy

Positive Attitude

Jobbeschreibung

Social network you want to login/join with:

Client:

Teleperformance

Location:

Job Category:

Other

EU work permit required:

Yes

Job Reference:

40794bbb3f45

Job Views:

1

Posted:

09.05.2025

Expiry Date:

23.06.2025

Job Description:

Are you a fluent German speaker? Join our Microsoft Customer Experts team and work in Greece with the world’s tech leader!

Microsoft collaborates with our TP in Greece, providing excellent opportunities for experienced technology enthusiasts to work with the world’s tech leader!

If you speak German fluently and wish to experience working in the world of computer software, consumer electronics, personal computers, and online platforms, grab this chance to join the German Microsoft Support team to support customers from Germany, Austria & Switzerland.

What you will do:

• Identify customers’ needs and deliver appropriate solutions, including sales
• Guide customers facing issues related to billing inquiries, handle transactions, and provide resolution to inquiries in a timely manner
• Assist customers to place an order and resolve related issues
• Answer customers’ inquiries, troubleshoot or escalate technical issues, and assist with account issues
• Follow standard diagnostic procedures, focusing on handling frequently asked questions effectively
• Ensure customer satisfaction
• Collaborate with colleagues to exchange ideas and solutions

What you will bring:

• Excellent communication skills in German
• Good command of English (B2+)
• Sales experience with consumer products and services (asset)
• Technical research skills for troubleshooting
• Advanced internet research skills
• Empathy and strong communication skills
• Positive, adventurous attitude
• Willingness to learn and grow

What we offer:

• Relocation support to Greece (flight, hotel, house search assistance)
• Competitive salary + 2 extra salaries per year
• Referral Program: Bring friends and earn bonuses
• Health benefits and discounts
• Full training by certified instructors
• Opportunities for professional development
• Community and social responsibility initiatives
• Free online Greek language courses
• Modern premises with relaxing break areas
• Work for a Great Place to Work-Certified Company that values diversity

This is a great opportunity to develop your career, gain international experience, and work for a multinational company that promotes diversity and equal opportunities regardless of gender, ethnicity, religion, culture, or age.

Find out more!

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