Digital Trust and Safety Analyst with Italian (m/f/d)

TN Germany; Deutschland; Vor Ort; EUR 60.000 - 80.000; Vollzeit

Zusammenfassung

An innovative company is looking for a Digital Trust and Safety Analyst fluent in Italian. This exciting role involves providing essential back-office support and managing online cases while ensuring quality standards are met. With a flexible schedule and opportunities for career development, you'll thrive in a dynamic, multicultural environment. Enjoy modern office amenities, including a fitness center and wellness activities. If you're reliable, efficient, and eager to contribute to a growing international team, this position is perfect for you!

Leistungen

Fully paid training

Modern office amenities

Regular fruit deliveries

Free drinks

Employee referral bonuses

Career development opportunities

Flexible scheduling options

Qualifikationen

• Fluent in Italian and at least B2 level in English.
• Affinity for back-office services with a goal-oriented mindset.

Aufgaben

• Provide online support for specific cases.
• Achieve and maintain quality standards.
• Support back-office operations.

Kenntnisse

Fluency in Italian

English proficiency (B2 level)

Back-office services affinity

Reliability and efficiency

Jobbeschreibung

Job Title:

Digital Trust and Safety Analyst with Italian (m/f/d), de

Client:

TELUS International

Location:

Germany (de)

Job Category:

Other

EU Work Permit Required:

Yes

Job Reference:

8c67297474ac

Job Views:

1

Posted Date:

10.05.2025

Expiry Date:

24.06.2025

Job Description:

We are seeking a Digital Trust and Safety Analyst fluent in Italian to join our team at TELUS International. This role involves providing back-office support, online case management, and ensuring quality standards are met. The position offers schedule flexibility, training, and the opportunity to work in a dynamic, multicultural environment.

What We Offer:

• Attractive salary: 15.38 Euro/hour + fully paid training
• Modern office in Essen with amenities such as a canteen, fitness center, leisure areas, and activities like yoga and meditation
• Benefits including regular fruit deliveries, free drinks, and employee referral bonuses
• Career development opportunities within a growing international company
• Flexible scheduling options

Responsibilities:

• Provide online support for specific cases
• Achieve and maintain quality standards
• Support back-office operations

Requirements:

• Fluent in Italian (written and spoken) and at least B2 level in English
• Valid work permit for Germany or EU citizenship
• Availability for up to 4 weeks of full-time training
• Affinity for back-office services, reliability, efficiency, and a goal-oriented mindset

Join Us:

Apply now to be part of our team! Our recruitment process is fully digital, offering virtual interviews. We look forward to your application and questions.

About TELUS International:

Founded in 1998, part of TELUS Digital since 2020, with over 75,000 team members providing multilingual customer service globally.

Equal Opportunity Statement:

We are committed to diversity and inclusion, and employment decisions are based on qualifications and merit without discrimination.