Product Owner for Digital Customer Experience & Data Insights (m/f/d)

TN Germany; Kempten (Allgäu); Hybrid; EUR 55.000 - 85.000; Vollzeit

Zusammenfassung

Ein innovatives Unternehmen sucht einen Product Owner für digitale Kundenerfahrungen und Datenanalysen. In dieser Schlüsselrolle werden Sie digitale Lösungen entwickeln und implementieren, um die Bedürfnisse der Kunden zu erfüllen. Sie werden in einem dynamischen Team arbeiten, das sich auf digitale Innovationen konzentriert und die neuesten Technologien nutzt, um herausragende Produkte zu schaffen. Wenn Sie leidenschaftlich an Daten und digitalen Lösungen interessiert sind und gerne in einem zukunftsorientierten Umfeld arbeiten, dann ist diese Position genau das Richtige für Sie.

Leistungen

30 Tage Urlaub

Interne und externe Schulungsmöglichkeiten

Flexible Arbeitsoptionen

Reisebereitschaft

Qualifikationen

• Technischer oder wissenschaftlicher Abschluss in einem relevanten Bereich.
• Starke Fähigkeiten in der Datenanalyse und Programmierung.

Aufgaben

• Vertretung der Division in Kundenportalen und Umsetzung digitaler Lösungen.
• Entwicklung von Geschäftsanforderungen für kundenorientierte Lösungen.

Kenntnisse

Datenanalyse

Python Programmierung

Interpersonelle Fähigkeiten

Maschinenlernen

Ausbildung

Technischer Abschluss

Wissenschaftlicher Abschluss

Tools

Datenbanken

Jobbeschreibung

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Product Owner for Digital Customer Experience & Data Insights (m/f/d), Kempten

Client: GEA

Location: Kempten, Düsseldorf, Hürth, Biedenkopf-Wallau (DE); Bakel, Weert (NL)

Job Category: Customer Service

EU work permit required: Yes

Job Reference: 8d73e63eb27b

Job Views: 1

Posted: 09.05.2025

Expiry Date: 23.06.2025

Job Description:

Responsibilities / Tasks

In the Digital Unit Division of Food & Healthcare Technologies (FHT), we operate across the expanse of the GEA Division FHT, propelling agile digital initiatives and devising customer-focused business solutions. Your role in this dynamic team will be crucial for the further improvement of services and systems for our internal Digitalization, Service, Applications, Engineering, and Sales teams.

Your responsibilities:

• Represent the Food & Healthcare Technologies Division in the GEA Customer Portal Clubs and champion the division's requirements.
• Identify and implement appropriate digital business concepts and technologies to create new solutions for our customers in the digital environment.
• Develop a deep understanding of our customers, their needs, pain points, and aspirations by interacting with customers and data.
• Drive the development and definition of business requirements for digital and customer-centric solutions in a highly complex market environment.
• Analyze data, find patterns, and derive recommendations for action based on your findings for new product and machine features and process optimizations for individual product areas.

Your Profile / Qualifications

• Excellent degree with a technical or scientific focus (e.g., physics, mathematics, data science, industrial engineering, business informatics)
• Digital innovator with excellent interpersonal skills: Strong at building relationships and leading project teams; deeply passionate about advancing digital technologies and driving innovative solutions
• Experience working with databases, good technical understanding, programming experience (e.g., Python), and ideally some experience with machine learning models
• Enjoy working with data, recognizing patterns, and understanding underlying drivers for greater customer benefit based on analytical models
• Structured and precise work style, attention to detail, strong quality awareness, and ambition to establish the best product solutions and user experiences
• Fluency in English and ideally German, both written and spoken
• Willingness to travel several days per month
• Ability to work in a modern, future-oriented, international company with flexible working options (partly from home)
• Team cooperation in a dynamic and flexible environment
• High level of personal responsibility
• Internal and external training opportunities
• 30 days annual leave

We look forward to welcoming a forward-thinking, innovative professional like you to join us on this transformative journey.