Customer Success Manager / Inside Sales Orthodontics (m/w/x)

TN Germany; München; Remote; EUR 50.000 - 65.000; Vollzeit

Zusammenfassung

A leading company in aesthetic dentistry seeks a Customer Success Manager/Inside Sales professional in Munich. This role involves prospecting new customers, supporting dental practices, and optimizing processes. Remote work is possible, and the company offers attractive benefits and development opportunities.

Leistungen

Attractive Social Benefits

Growing Retirement Plan

Professional Development Opportunities

Corporate Health Management

Qualifikationen

• Initial experience in a sales-oriented role.
• Good IT skills.
• Excellent German and good English skills.

Aufgaben

• Identify and prospect new customers in aligner therapy.
• Support dental professionals via video or phone calls.
• Document activities in CRM system.

Kenntnisse

Customer Service

Sales Orientation

Communication

Flexibility

IT Skills

Ausbildung

Commercial Training

Dental Assistant Training

Dental Technician Training

Jobbeschreibung

Customer Success Manager / Inside Sales Orthodontics (m/w/x), Munich

Join our team at Straumann Group, a global leader in aesthetic dentistry. We combine experience, scientific evidence, and innovation with passion, committed to uncompromising quality to provide the best solutions for dentists and patients worldwide. As pioneers and market leaders in dental implantology, we have expanded our product portfolio across all areas of aesthetic dentistry, including preservation, regeneration, restoration, orthodontics with transparent aligners, and tooth loss solutions.

If you're looking to explore new career paths in a modern, dynamic company, we welcome your application, even if you're not based in Freiburg, as remote work is possible for this position.

Responsibilities

• Actively identify and prospect new customers (dental and orthodontic practices) in the area of aligner therapy.
• Follow up on leads from the sales team, marketing campaigns, or training events.
• Support dental professionals and practice staff with product application via video or phone calls.
• Follow up with customers in your territory in close collaboration with sales and product management teams.
• Assist customers with application questions and process optimization.
• Document activities in our CRM system.
• Continuously learn and develop product knowledge in orthodontics.

Qualifications

• Completed commercial training or studies, or alternatively, training as a dental assistant or dental technician (specializing in orthodontics or experience with aligner therapy is advantageous).
• Initial experience in a sales-oriented role.
• Good IT skills.
• Excellent German and good English skills, both spoken and written.
• Communicative, committed, flexible, and independent.
• Customer service and sales orientation.
• Ability to explain complex topics simply.

What We Offer

• Various attractive social benefits.
• Growing retirement plan.
• Engaged team and great colleagues.
• Regular professional and personal development opportunities.
• Flat hierarchies.
• Modern workplace in an exciting, dynamic environment.
• Corporate health management and much more.

If you're interested, we look forward to your application!