Global Account Manager

Dynatrace; Berlin; Vor Ort; EUR 60.000 - 120.000; Vollzeit

Zusammenfassung

An established industry player seeks a dynamic Global Account Manager to drive growth and customer engagement across global accounts. In this pivotal role, you will leverage your expertise in enterprise selling and relationship management to develop strategic account plans and foster long-term partnerships. Your ability to navigate complex negotiations and establish credibility with C-level executives will be key to your success. Join a leading firm that values innovation and collaboration, and be part of a team that is transforming cloud operations and delivering exceptional digital experiences for top-tier clients.

Leistungen

Competitive compensation packages

Culture of excellence

Work with leading cloud providers

Cutting-edge technologies

Qualifikationen

• Experience as primary account manager for large enterprises.
• Fluent in English and German, with a focus on global accounts.

Aufgaben

• Manage growth and adoption of the Dynatrace platform in global accounts.
• Drive corporate and cloud strategies with key initiatives.

Kenntnisse

Account Management

Enterprise Selling

Negotiation Skills

Consultative Approach

Stakeholder Mapping

Fluency in English

Fluency in German

Jobbeschreibung

Company Description

Dynatrace exists to make software work perfectly. Our platform combines broad and deep observability and continuous runtime application security with advanced AIOps to provide answers and intelligent automation from data. This enables innovators to modernize and automate cloud operations, deliver software faster and more securely, and ensure flawless digital experiences.

We're an equal opportunity employer and embrace all applicants. Dynatrace wants YOU—your diverse background, talents, values, ideas, and expertise. These qualities are what make our global team stronger and more seasoned. We're fueled by the diversity of our talented employees.

Job Description

This is a perfect opportunity for a seasoned, creative, flexible global account or relationship manager to implement a strategic level approach for earning customer acceptance and driving long-term (2-3 year) growth. While being assigned to 2 or more Global Accounts and deepening the Dynatrace engagement globally, you will also lead and coordinate our sales efforts across all lines of business. We need this GAM to exude confidence and grit to hit the job running as soon as possible.

What you will be focusing on as a Global Account Manager

• Manage growth & adoption of our Dynatrace platform into assigned accounts on a global basis, whilst working with local sales and support teams across various GEOs.
• Drive customer’s long-term corporate & cloud strategies with accompanying roadmap.
• Create a holistic strategic account plan with key initiatives that will drive strategy realization over a 2-3 year period.
• Define & detail a prioritized key initiative plan jointly with customer stakeholders.
• Map stakeholders to govern the current & future relationship, as well as to ensure that the Dynatrace assigned executive sponsor is appropriately engaged.
• Mobilize & execute the end-to-end land, adopt (consume & promote), and grow ARR strategy.
• Leverage the Dynatrace services, support, partner and hyperscale ecosystems to expand the Dynatrace footprint through innovation and collaboration.
• Develop long-term C-level relationships.
• Influence & lead a virtual team of resources from various LoBs, functions, and geographies.

Qualifications

How you (and your Recruiter!) will know that you are a good fit to be a Global Account Manager

• You previously have stood as a primary account manager or team leader for a large, globally federated enterprise working with multiple business units (influencing governance and policy is a plus!).
• You have worked with G500 customers, preferably in the automotive and manufacturing sectors as a Global Account and Relationship Manager.
• You have extensive experience of enterprise selling experience in large global accounts at the executive level.
• You have a successful track record of handling large complex deal negotiations and global contracts.
• You can navigate across the business and the customer in a trusted advisor/consultative approach; and establish credibility quickly with senior-level executives across the organizations.
• You understand Observability, Security and/or technology-as-a-service space (Infrastructure-as-a-Service, Software-as-a-Service, Platform-as-a-Service).
• You can bring your sales or consulting expertise and business acumen dealing with complex business software/IT solutions and global contracts.
• You have knowledge of the IT ecosystem in large, global, enterprises.
• Must be fluent in English & German.

Additional Information

Why you will love selling and working with our Dynatrace platform

• Dynatrace is a leader in unified observability and security.
• We provide a culture of excellence with competitive compensation packages designed to recognize and reward performance.
• Our employees work with the largest cloud providers, including AWS, Microsoft, and Google Cloud, and other leading partners worldwide to create strategic alliances.
• The Dynatrace platform uses cutting-edge technologies, including our own Davis hypermodal AI, to help our customers modernize and automate cloud operations, deliver software faster and more securely, and enable flawless digital experiences.
• Over 50% of the Fortune 100 companies are current customers of Dynatrace.