Deutschsprachige Kundenservice in Griechenland (m/w/d) für Microsoft

TN Germany; Heilbronn; Vor Ort; EUR 28.000 - 35.000; Vollzeit

Zusammenfassung

Join the Microsoft Customer Experts team in Greece as a fluent German speaker. You will support customers from Germany, Austria, and Switzerland, providing solutions and assistance in technology and consumer products. This role offers relocation support, competitive salary, and career development opportunities.

Leistungen

Relocation support to Greece

Competitive salary + 2 extra salaries annually

Referral bonus program

Health benefits and discounts

Full training by certified instructors

Career development opportunities

Community events and CSR initiatives

Free online Greek language courses

Modern premises with relaxing areas

Qualifikationen

• Fluent in German and good command of English (B2+).
• Sales experience with consumer products/services is an asset.

Aufgaben

• Identify customers’ needs and deliver appropriate solutions.
• Assist customers with order placement and related issues.
• Ensure customer satisfaction and collaborate with colleagues.

Kenntnisse

Communication

Sales

Technical troubleshooting

Internet research

Empathy

Jobbeschreibung

Social network you want to login/join with:

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Client:

Teleperformance

Location:

Job Category:

Other

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EU work permit required:

Yes

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Job Reference:

80886130aba5

Job Views:

1

Posted:

14.05.2025

Expiry Date:

28.06.2025

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Job Description:

Are you a fluent German speaker? Join our Microsoft Customer Experts team and work in Greece with the world’s tech leader!

Microsoft collaborates with our TP in Greece, providing excellent opportunities for experienced technology enthusiasts to work with the world’s tech leader!

If you speak German fluently and wish to gain experience working in the world of computer software, consumer electronics, personal computers, and online platforms, seize this opportunity to join the German Microsoft Support team and support customers from Germany, Austria & Switzerland.

What you will do:

• Identify customers’ needs and deliver appropriate solutions, including sales
• Guide customers facing billing issues, handle transactions, and provide timely resolutions
• Assist customers with order placement and related issues
• Answer inquiries, troubleshoot, escalate technical issues, and assist with account problems
• Follow diagnostic procedures, focusing on frequently asked questions
• Ensure customer satisfaction
• Collaborate and exchange ideas with colleagues

What you will bring:

• Excellent communication skills in German
• Good command of English (B2+)
• Sales experience with consumer products/services (asset)
• Technical troubleshooting skills
• Advanced internet research skills
• Empathy and strong communication skills
• Positive, adventurous attitude
• Willingness to learn and grow

What we offer:

• Relocation support to Greece (flights, hotel, house search assistance)
• Competitive salary + 2 extra salaries annually
• Referral bonus program
• Health benefits and discounts
• Full training by certified instructors
• Career development opportunities
• Community events and CSR initiatives
• Free online Greek language courses
• Modern premises with relaxing areas
• Work for a Great Place to Work-Certified Company promoting diversity

This is a valuable opportunity to develop your career with a multinational, gaining experience and skills while representing a major global brand. Our company values diversity and provides equal opportunities regardless of gender, ethnicity, religion, culture, or age.

Find out more!

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