Deutschsprachige Kundenservice in Griechenland (m / w / d) für Canon

Teleperformance; Mainz; Vor Ort; EUR 20.000 - 40.000; Vollzeit

Zusammenfassung

Join a leading company as a Customer Support Expert for Canon, providing assistance for printers and digital cameras. This role offers comprehensive training, relocation support to Greece, and a competitive salary. Be part of a diverse team that values empathy and problem-solving skills while advancing your career.

Leistungen

Support for relocation to Greece

Competitive monthly salary plus bonuses

Health benefits and discounts

Full training by certified instructors

Opportunities for professional growth

Free online Greek language courses

Modern working environment

Qualifikationen

• Fluent in German and good English communication skills.
• Tech-savvy with strong problem-solving abilities.
• Empathetic and positive attitude.

Aufgaben

• Communicate with customers via phone, chat, and email.
• Track and follow cases for efficient closure.
• Respond to customer inquiries and troubleshoot issues.

Kenntnisse

Strong written and verbal skills in German

Good communication skills in English

Tech-savviness

Creative problem-solving skills

Empathetic nature

Positive attitude

Willingness to learn

Jobbeschreibung

Are you fluent in German and familiar with digital cameras, printers, and photocopiers? Join our Canon Customer Experts team!

About the Role

TP in Greece collaborates with Canon, a leader in professional and consumer imaging equipment and information systems. We are offering job opportunities for technology enthusiasts to provide customer support for printers, photocopiers, digital cameras, and other imaging products to German-speaking customers.

Successful candidates will receive comprehensive training on the company’s products and guidance on troubleshooting and technical solutions.

What You Will Do:

• Communicate with customers via phone, chat, and email.
• Track and follow cases to ensure they are closed efficiently and promptly.
• Build and maintain strong, professional relationships with partners, demonstrating empathy at all times.
• Work towards achieving targets set by the client’s statement of work and internal goals.
• Respond to customer inquiries and troubleshoot or escalate technical issues.
• Follow standard diagnostic procedures, focusing on handling frequently asked questions effectively.
• Strive to turn every customer interaction into a positive experience.
• Collaborate and share ideas and solutions with colleagues.

What You Will Bring:

• Strong written and verbal skills in German.
• Good communication skills in English.
• Tech-savviness.
• Creative problem-solving skills.
• An empathetic nature with excellent communication skills.
• A positive, adventurous attitude.
• A willingness to learn and absorb knowledge and experience.

What We Offer:

• Support for your relocation to Greece, including flight expenses, hotel accommodation, and assistance with house searching — all at no cost to you.
• Competitive monthly salary plus two additional salaries per year.
• Referral program: Bring a friend and earn up to €3,500 depending on the language.
• Health benefits and various discounts.
• Full training by certified instructors.
• Opportunities for professional growth and development.
• Participation in special events and community and social responsibility initiatives.
• Free online Greek language courses.
• Modern premises with a comfortable working environment and relaxation areas.
• Work for a Great Place to Work-Certified Company that values diversity and offers equal opportunities regardless of gender, ethnicity, religion, culture, or age.

This is a fantastic opportunity to advance your career by gaining valuable experience and skills while representing a major global brand. Join us and be part of a diverse, inclusive workplace that promotes equal opportunities for all.