Infinix Immigration Service Private Limited Hiring For Network System Administrator at Canada ,

Infinix Immigration Service Private Limited; Deutschland; Vor Ort; EUR 40.000 - 60.000; Vollzeit

Zusammenfassung

An established industry player is seeking a skilled technician to champion the upgrade and maintenance of telecom equipment and networks. In this role, you will be responsible for resolving technical issues, providing escalated support, and ensuring the performance of voice, data, and video systems. You will also conduct research to enhance network capabilities and document operational statuses. This is a fantastic opportunity to contribute to a dynamic team while working with cutting-edge technology in a supportive environment that values your expertise and dedication.

Qualifikationen

• Strong background in technical support for telecom systems.
• Experience in network configuration and troubleshooting.

Aufgaben

• Upgrade and maintain telecom equipment and networks.
• Provide Tier-2 and Tier-3 technical support for voice and data networks.
• Monitor and document network performance and vulnerabilities.

Kenntnisse

Technical Support

Network Configuration

Troubleshooting

Telecom Equipment Management

Voice over IP Technology

Capacity Planning

Ausbildung

Bachelor's Degree in Computer Science or related field

Tools

Cisco Equipment

Avaya Systems

PBX Systems

Jobbeschreibung

Responsibilities:

Champions the upgrade of new and existing telecom equipment, hardware, and software.
Performs assessment aimed at resolving technical issues with respect to computer, server, network, and voice in a timely manner.
Maintains data, voice, and video network hardware and systems.
Conducts research aimed at isolating, analyzing and resolving error.
Evaluates and updates older networks as required in accordance with specified plans.
Provides escalated Tier-2 and Tier-3 technical support on voice, data, or video networks.
Responds to technical questions; recommends and implements approved course of action.
Gets network applications installed on network servers or voice equipment.
Prepares data or voice network drawings and diagrams to document and assist in communicating current operational status of networks.
Performs data or voice network configurations and configuration changes of various voice or data equipment to enhance performance.
Designs, implements, and provides support for the company’s voice network technologies, including PBX, Call Center/UCCX, voice over IP technology, QOS, Unity/voicemail, long distance and local carrier selection and international standards and procedures.
Installs version control and backups for all voice networking equipment.
Monitors systems for required capacity planning and performance adjustments as necessary and acts upon findings.
Monitors the company’s landscape for potential network or server vulnerabilities.
Ensures the company operates at a supported level of code for all voice equipment, including Cisco, Avaya, and call center.
Documents recovery for semiannual testing of network disaster recovery of the telecom environment at offsite facility.
Sets up new international locations and integrates them into core system.