Deutschsprachige Kundenservice in Griechenland (m/w/d) für Mercedes-Benz

TN Germany; Leipzig; Vor Ort; EUR 20.000 - 40.000; Vollzeit

Zusammenfassung

Ein etabliertes Unternehmen sucht leidenschaftliche Autoenthusiasten, die als Kundenexperten für eine der angesehensten Automarken der Welt arbeiten möchten. Diese Rolle bietet die Möglichkeit, in Griechenland zu leben und zu arbeiten, während Sie Kundenanfragen bearbeiten und ein außergewöhnliches Kundenerlebnis bieten. Mit umfassender Unterstützung bei der Umsiedlung und einem wettbewerbsfähigen Gehalt, das zwei zusätzliche Gehälter pro Jahr umfasst, ist dies die perfekte Gelegenheit, Ihre Karriere voranzutreiben. Sie werden Teil eines multinationalen Teams, das Vielfalt schätzt und gleiche Chancen für alle bietet.

Leistungen

Umzugsunterstützung

Wettbewerbsfähiges Gehalt

Gesundheitsleistungen

Vollständig vergütete Schulungen

Karrierewege innerhalb des Unternehmens

Kostenlose Online-Griechischkurse

Staatlich zertifizierte Arbeitsumgebung

Gemeinschafts- und soziale Verantwortung

Refer-a-Friend-Boni

Sonderveranstaltungen

Qualifikationen

• Mindestens 6 Monate Erfahrung im Kundenservice.
• Fließende Deutschkenntnisse und gute Englischkenntnisse erforderlich.

Aufgaben

• Erster Ansprechpartner für Kundenanfragen sein.
• Kundenanfragen über Telefon, E-Mail und Chat bearbeiten.

Kenntnisse

Fließend Deutsch

Gute Englischkenntnisse

Kommunikationsfähigkeiten

Problemlösungsmentalität

Technische Affinität

Jobbeschreibung

Social network you want to login/join with:

Client:

Teleperformance

Location:

Job Category:

Other

EU work permit required:

Yes

Job Reference:

e240c9aa8c3c

Job Views:

2

Posted:

10.05.2025

Expiry Date:

24.06.2025

Job Description:

If you are an avid auto enthusiast, join our Mercedes-Benz Customer Experts team and work in Greece with one of the most esteemed automobile brands.

We are looking for German speaking talents who will be the primary point of contact for customer requests, representing Mercedes-Benz, the top German manufacturer of cars, buses, and trucks.

Join a team dedicated to providing top customer experience and at the same time build your professional network, improve your communication skills, and enrich your CV with notable work experience.

Your responsibilities:

• Be the primary point of contact for customer requests, representing one of the world’s most esteemed car brands
• Utilize phone calls, e-mails, and chats to provide a seamless customer experience
• Respond to inquiries about products and services, offering expert advice on a range of car-related matters
• Resolve issues as they arise – addressing customers’ concerns in a professional and timely manner
• Turn every customer into a happy customer!

What you will bring:

• Fluency in German
• Very good use of English – both in written and spoken language
• A profound passion for cars is a big plus
• Work experience as a customer support/customer care representative for at least 6 months will be preferred
• Highly developed communication skills
• A genuine problem-solving mentality and a deep sense of ownership
• Tech savviness and learning agility

What we offer:

• Complete relocation support (we will cover all the costs from the moment you leave your house until you are ready to rent your first home in Greece)
• Competitive monthly salary + 2 extra salaries per year
• Refer-A-Friend: Bring your friends and receive great bonuses!
• Health care benefits and numerous other discounts
• Fully remunerated training by certified instructors
• A career path within a company of more than 11,500 employees
• Special events as well as community & social responsibility initiatives
• Free online Greek language courses
• State of the art premises, providing a great working environment with relaxing break areas
• The opportunity to work for a Great Place to Work-Certified Company

Moreover, this is a great opportunity to advance your career and work for a multinational company, developing strong experience and skills, while representing one of the biggest brands worldwide. You will also be part of a company that fosters diversity, offering equal opportunities to all, regardless of gender, ethnicity, religion, culture, or age.

Find out more

Would you like to see more German speaking jobs options?