Electrical Engineer as Operations Manager NOC (f/m/d)

ZipRecruiter; Essen; Hybrid; EUR 50.000 - 70.000; Vollzeit

Zusammenfassung

Join a leading company in the eMobility sector as an Operations Manager NOC focused on the French market. You will ensure the stability of high-power charging networks, manage customer experiences, and contribute to the growth of the eMobility business. This role offers flexibility, personal growth opportunities, and a supportive work environment.

Leistungen

Hybrid work model

Flexible hours

Sabbatical options

Personal growth opportunities

Nutrition & health support

Corporate benefits

Qualifikationen

• Work experience in the eMobility or customer service industry.
• Initial experience with DC infrastructure operations.
• Excellent communication and negotiation skills in English and French.

Aufgaben

• Ensure the stability of the high-power charging network for a major OEM customer.
• Operate DC chargers and manage customer requests.
• Maintain proactive communication with customers.

Kenntnisse

Problem-solving

Communication

Negotiation

Ausbildung

University degree in electrical engineering

Jobbeschreibung

Job Description

E.ON Drive GmbH is the backbone of the German e-mobility business and represents the brand E.ON Drive. We bring renewable energy to the road and support individuals and companies throughout Germany to travel in a clean, quiet, and affordable way using electromobility. Our product portfolio includes smart solutions for charging on the road, at work, and at home.

We assist our customers at every step, from personal advice and installation of charging stations to modern billing systems and green electricity supply. At E.ON, matters. We welcome all people and believe that diversity makes us stronger. Join our inclusive and diverse company culture!

To promote equal opportunities, we offer positions in full or part-time. Seize the chance to join our E.ON Drive GmbH team in Essen or München as soon as possible by applying online for the Operations Manager NOC - France (f/m/d). Create future prospects for E.ON and for yourself. We look forward to meeting you, because none of us is as strong as all of us.

Your Responsibilities

• Ensure the stability of our high-power charging network for a major OEM customer, focusing on the French market.
• Operate our DC chargers and ensure a smooth customer experience, including documentation, analysis, and management of customer requests within our CRM/Predictive Maintenance Tool.
• Take relevant suppression measurements and coordinate with our field service partners.
• Maintain proactive and transparent communication with our customers.
• Ensure that the charger infrastructure is maintained and inspected in accordance with industry legislation and regulations.
• Contribute to the continuous improvement of our service quality and operational excellence.
• Support the growth of our eMobility business.

Your Profile

• University degree in electrical engineering or comparable professional training.
• Work experience in the eMobility or customer service industry.
• Initial experience with DC infrastructure operations.
• Strong problem-solving skills and ability to prioritize collaboratively within a team.
• Excellent communication and negotiation skills in English and French; additional languages are a plus.
• A proactive 'can-do' attitude and willingness to contribute to a new business area.

Benefits

• Flexibility: hybrid work model, flexible hours, sabbatical, or extra vacation for work-life balance.
• Working from abroad: up to 20 days in the EEA.
• Flat hierarchies and cooperative working style encouraging ideas.
• Modern, ergonomic, digital work environment.
• Personal growth opportunities through ongoing learning and training with the latest technology.
• Family support services including childcare, holiday care, nursing support, and daily assistance.
• Nutrition & health: subsidized meals, physiotherapy, vaccinations, mental health support.
• Corporate benefits: employee share program, pension scheme, discounts, insurance options.
• Prime location with good public transport, free parking, and charging points for e-vehicles.
• Individual mobility options including car and bicycle leasing.

We value diversity and aim to provide a fair application process, involving our representative for severely disabled employees early in the process. Please inform us via the application form if you require technical or organizational adjustments for the application process. We are happy to provide these.