Deutschsprachige Kundenservice in Griechenland (m / w / d) für Canon

Teleperformance; Kiel; Vor Ort; EUR 20.000 - 40.000; Vollzeit

Zusammenfassung

Ein innovatives Unternehmen sucht technikaffine Kundenexperten, die ihre Leidenschaft für Fotografie und Imaging mit anderen teilen möchten. In dieser spannenden Rolle unterstützen Sie deutschsprachige Kunden bei der Nutzung von Druckern, Digitalkameras und anderen Imaging-Produkten. Sie erhalten umfassende Schulungen und die Möglichkeit, Ihre Kommunikationsfähigkeiten in einem dynamischen Umfeld zu entwickeln. Profitieren Sie von einem attraktiven Gehalt, einem unterstützenden Umzug nach Griechenland und vielfältigen Entwicklungsmöglichkeiten in einem Unternehmen, das Vielfalt und Chancengleichheit schätzt. Diese Position bietet Ihnen die Möglichkeit, Ihre Karriere in der Technologiebranche voranzutreiben.

Leistungen

Umzugskostenübernahme

Zwei zusätzliche Monatsgehälter

Gesundheitsleistungen

Kostenlose Online-Griechischkurse

Moderne Arbeitsumgebung

Möglichkeiten zur beruflichen Weiterentwicklung

Qualifikationen

• Starke schriftliche und mündliche Fähigkeiten in Deutsch.
• Bereitschaft, Neues zu lernen und Erfahrungen zu sammeln.

Aufgaben

• Kommunikation mit Kunden über Telefon, Chat und E-Mail.
• Technische Probleme lösen und Kundenanfragen bearbeiten.

Kenntnisse

Fließend Deutsch

Gute Englischkenntnisse

Technisches Verständnis

Lösungsorientiertes Denken

Empathie

Kommunikationsfähigkeiten

Jobbeschreibung

Are you fluent in German and familiar with digital cameras, printers & photocopiers? Join our Canon Customer Experts team!

Would you like to gain in-depth experience in the world of photography and imaging? TP in Greece collaborates with Canon, a leader in professional and consumer imaging equipment and information systems, and proudly offers job opportunities for technology enthusiasts to provide customer support for printers, photocopiers, digital cameras, and other imaging products to German-speaking customers.

We provide successful candidates with comprehensive training on the company’s products, along with guidance on troubleshooting and technical solutions.

What you will do :

Depending on the team you join, responsibilities vary:

• Communicate with customers via phone, chat, and email
• Track and follow cases to ensure they are closed efficiently and promptly
• Build and maintain strong, professional relationships with all partners, showing empathy at all times
• Work towards achieving targets set by the client’s statement of work as well as internal goals
• Respond to customer inquiries and troubleshoot or escalate technical issues
• Follow standard diagnostic procedures, focusing on handling frequently asked questions effectively
• Strive to turn every customer into a satisfied customer!
• Exchange ideas and solutions with colleagues

What you will bring :

• Strong written and verbal skills in German
• Good communication skills in English
• Tech savviness
• Solution-oriented, out-of-the-box thinking
• An empathetic personality with excellent communication skills
• A positive, adventurous attitude
• A willingness to learn and absorb all the knowledge and experience offered

What we offer :

• Complete support for your relocation to Greece, including coverage of flight tickets, hotel accommodation, and assistance with house searching (all at no cost to you)
• Competitive monthly salary plus two additional salaries per year
• Referral Program: Bring a Friend and earn up to €3,500 depending on the language
• Health care benefits and various discounts
• Full training provided by certified instructors
• Opportunities for professional growth and development
• Participation in special events and community & social responsibility initiatives
• Free online Greek language courses
• Modern premises with a comfortable working environment and relaxation areas
• Work for a Great Place to Work-Certified Company that promotes diversity and equal opportunities for all, regardless of gender, ethnicity, religion, culture, or age

This is a fantastic opportunity to advance your career by gaining valuable experience and skills while representing one of the world’s biggest brands. Join a company that values diversity and offers equal opportunities to everyone.

Find out more

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