Assistant Manager Key Account Services

TN Germany; Kronberg im Taunus; Vor Ort; EUR 55.000 - 70.000; Vollzeit

Zusammenfassung

Join a leading financial services company as an Assistant Manager in Key Account Services. You will be the main contact for partners, assisting with requests and fostering relationships. The role requires strong communication skills and a service-oriented mindset. Enjoy a comprehensive benefits package and flexible working arrangements while contributing to business growth and client satisfaction.

Leistungen

Comprehensive benefits package

Flexible working arrangements

Qualifikationen

• Several years in sales or sales-oriented roles.
• Good English language skills.
• Native or near-native proficiency in German.

Aufgaben

• Support partners with daily requests and training.
• Represent partner interests within the company.
• Assist at trade fairs and support projects.

Kenntnisse

Communication

Team-oriented

Service Mindset

Flexibility

Ausbildung

Commercial Training

Degree in Banking or Financial Services

Jobbeschreibung

Social network you want to login/join with:

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Client:

360 FIL Fondsbank Germany

Location:

Job Category:

-

EU work permit required:

Yes

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Job Reference:

f50e06ade2c0

Job Views:

1

Posted:

14.05.2025

Expiry Date:

28.06.2025

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Job Description:

About the Opportunity

Job Type: Permanent
Application Deadline: 31 July 2024

Position Title: Assistant Manager Key Account Services

Department: Client Services

Location: Kronberg - Germany

Reports To: Team Lead Key Account Services

We’re proud to have been helping our clients build better financial futures for over 50 years. How have we achieved this?
By working together - and supporting each other - all over the world. Join our Client Service Key Account Services team and be part of something bigger.

About your team:

The German Client Services department is part of the global Personal Investing and Advisory Client Services structure. Customer expectations are increasing, and our department plays a key role in providing first-line customer care. Our vision is to deliver a seamless, integrated experience to our customers and advisers, providing help, expertise, and guidance on a range of queries to build strong relationships and trust. We also promote our products and services actively, contributing to business growth and employee engagement, which helps retain talented staff.

About your role:

You will support our partners to do business with us effectively. As Manager of Key Account Services, you will be a main contact for ongoing support of our Pools and Premium partners, fostering good business relationships. Your responsibilities include assisting partners with daily requests, facilitating training via telephone, video, etc., and supporting at trade fairs like the Fondskongress. You will represent partner interests within the company and design user-friendly, effective processes, along with supporting projects and events.

About you:

• You have completed commercial training or hold a degree with relevant experience in banking or financial services, with several years in sales or sales-oriented roles.
• You enjoy working with people, communicating effectively, and are team-oriented.
• You take personal responsibility, have a strong service mindset, and excel at building customer relationships.
• You are highly flexible, eager to face new challenges, and seek new experiences.
• You possess good English language skills.
• You have native or near-native proficiency in German.

Feel rewarded:

We offer a comprehensive benefits package, value your wellbeing, support your development, and offer flexible working arrangements. Our goal is to motivate you, foster happiness at work, and help you build your future with us. For more information about our work environment, flexible working, and career opportunities, visit careers.fidelityinternational.com.