Student Experience Coordinator (f / m / x) - fixed-term, maternity cover

CODE Education; Berlin; Vor Ort; EUR 40.000 - 60.000; Vollzeit

Zusammenfassung

CODE Education seeks a Student Experience Coordinator in Berlin, focusing on supporting student development through resource coordination and project implementation. Candidates should possess strong organizational skills, fluency in English, and experience in educational environments. The role offers a gross salary of 3,290 EUR monthly in a dynamic, inclusive atmosphere.

Leistungen

Flexible working model

Mental health resources

Access to online learning platforms

25 days of annual vacation

Discounted travel across Germany

Regular team gatherings

Complimentary coffee, tea, and snacks

Qualifikationen

• 1-3 years of experience in student support or event coordination.
• Experience in a university or education-related setting is a plus.
• Familiarity with feedback collection and analysis.

Aufgaben

• Coordinate and implement projects supporting students' academic and social development.
• Serve as primary contact for Orientation Semester students.
• Collaborate with faculty for improved student experience initiatives.

Kenntnisse

Organizational skills

Time-management skills

Event coordination

Fluency in English

Competency in digital tools

Ausbildung

Bachelor's Degree or equivalent

Tools

Google Workspace

Notion

Slack

Jobbeschreibung

CODE is looking for a Student Experience Coordinator (f / m / x) to join our team in the heart of Berlin.

This position sits within the Student Experience (SX) team and works closely with other team members. It focuses primarily on coordinating and implementing activities that support students academic journey during the Orientation Semester (OS) empowering them to thrive academically professionally and socially while also supporting broader Student Experience initiatives across five pillars : Student Support & Communication; Academic Success Support; Alumni Relations and Career Development; International Engagement; and Community Wellbeing & Personal Growth.

General responsibilities within the Student Experience team include :

Support the SX team by coordinating and implementing projects processes and programs that directly and indirectly support students academic social and professional development driving innovation and continuous improvement.

Collaborating with faculty and other relevant stakeholders in initiatives aimed at enhancing student experience.

Ensuring students have access to resources and services that contribute to their academic success.

Supporting the resolution of student concerns and issues in a confidential constructive and timely manner escalating as necessary.

Collecting and analyzing student feedback and supporting the evaluation of student experience initiatives providing inputs to inform decisionmaking.

Engaging with the Student Council representatives to align on support structures for students and ensure student needs are met.

Ensuring diversity equity and inclusion principles are reflected in all student experience initiatives creating a supportive environment for all students.

Specific responsibilities in the Orientation Semester coordination include :

Serving as the primary point of contact for OS students ensuringongoing communication and support.

Ensuring timely communication and exchange of information with internal teams incoming students and other relevant stakeholders.

Coordinating activities with internal teams (Admissions Faculty Academic Affairs Campus Events) to ensure smooth execution of the Orientation Semester.

Driving the planning and execution of the onboarding weekcollaborating with relevant stakeholders to organize sessions activities and events.

Overseeing the Semester scheduling and the Assessment preparation (coordinating with the Examination Office and ensuring students are registered).

Supporting the SX team in the planning and execution of the OS EXPO providing OS students with guidance on setting up their projects for the EXPO.

Collaborating with the SX team and faculty to ensure a smooth transition from OS to the first semester of the Core phase.

Collecting feedback and making datadriven suggestions for continuous improvement of the Orientation Semester.

To be successful in this were looking for someone with the following skillset :

1 to 3 years of experience in student support student life event coordination or related roles.

Strong organizational and timemanagement skills.

Ability to coordinate logistics for events programs or student services.

Fluency in English (at least C1).

Competency in using basic digital tools (e.g. Google Workspace Notion Slack).

If beyond this you bring along any of the following it would give our team an edge. Keep in mind that none of these points are requirements though :

Experience working in a university or educationrelated setting.

Bachelors Degree or equivalent academic experience.

Familiarity with feedback collection and data entry / analysis.

Exposure to DEI initiatives or experience supporting diverse communities.

For every position at CODE we need you to meet the following requirements :

Having the right to work and primary residence in Germany

Having a German bank account to be able to get paid

What you can expect :

Fixedterm contract (1 year)

Fulltime position (40 hours per week)

3.290 EUR monthly gross salary

What we offer :

Join a diverse and collaborative community at our modern campus in vibrant BerlinNeuklln designed to inspire creativity and connections.

Benefit from a flexible working model. For the greater part of the time and daytoday activities with students colleagues and guests your oncampus presence is highly appreciated. Around this mobile work is also possible.

Access mental health resources and services through our partner Nilo tailored to support your personal and professional wellbeing.

Expand your knowledge with the Masterplan online learning platform offering a variety of highquality video content in both German and English.

Recharge and maintain a healthy worklife balance with 25 days of annual vacation.

Travel across Germany with the discounted Deutschland Ticket.

Build connections with your colleagues through regular gatherings creating opportunities to relax and engage with the team.

Stay energized throughout the day with complimentary coffee tea and snacks available at the office.

If you are interested in this position please submit your CV and cover letter.

About us

CODE is a newlyfounded private university of applied sciences that is embedded into the vibrant network of Berlins digital economy. At the core of our study programs is a selfdirected projectbased learning concept. Together with a network of partner organizations our goal is to provide students with practical realworld and digitallyoriented education and the ability to face the technological and social changes and challenges of tomorrow.

About Working At CODE

CODEs atmosphere is creative and dynamic with an international team in the heart of Berlin. We value your strengths and will support you in your professional development as well as provide fair compensation and some fun additions. Most importantly joining CODE means being a part of a passionate team that is shaping the future of higher education. CODE aims to be a place where everyone feels able to be themselves and do their best in an inclusive and respectful working environment and where all team members can thrive and reach their full potential. We want to attract develop and retain individuals with different experiences backgrounds and perspectives particularly people of color LGBTQIA and those with disabilities. We value diverse backgrounds and believe they are integral to our growth and development as an institution.

Required Experience :

Key Skills