Senior Account Manager (m/w/d)

TN Germany; Deutschland; Remote; EUR 60.000 - 80.000; Vollzeit

Zusammenfassung

A leading company in digital transformation is seeking a Senior Account Manager to oversee key accounts and drive growth. The role involves strategic planning, client engagement, and collaboration with internal teams to ensure customer satisfaction. Ideal candidates will have a strong background in account management, excellent communication skills, and fluency in German and English.

Qualifikationen

• Experience in a comparable Account Management role.
• Fluent in German and English.

Aufgaben

• Creating strategic account plans to assist in budgeting and KPI setting.
• Conducting monthly/quarterly business reviews with clients.
• Coaching and guiding other Account Managers on growth strategies.

Kenntnisse

Communication

Relationship Building

Organizational Skills

Proactive Personality

Detail-oriented

Tools

Atlassian

Gitlab

Jobbeschreibung

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Client:

Adaptavist

Location:

Job Category:

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EU work permit required:

Yes

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Job Reference:

a3c7b08ec2a7

Job Views:

3

Posted:

16.05.2025

Expiry Date:

30.06.2025

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Job Description:

Working at Veniture was founded in Cologne in 2016, and over the years we have become one of the leading providers of Atlassian products and solutions. With locations in Germany, Croatia, Turkey, and the United Arab Emirates, and more than 110 employees worldwide, we pride ourselves on our more than 500 satisfied customers. Since November 2022, we have been part of a group dedicated to helping you with your digital transformation through combined resources and expertise.

About the role: The Senior Account Manager will be the primary relationship owner of a strategic group of key accounts, responsible for retention and growth within that account portfolio. This role involves providing strategic insights, supporting initiatives across departments, and ensuring excellent customer experience through consultative business development practices. The Senior AM will work directly with clients and collaborate with internal stakeholders to execute strategic account plans, acting as the key contact for issues, escalations, and requests.

What you'll be doing:

1. Creating strategic account plans to assist in budgeting and KPI setting.
2. Developing and executing tactical actions supporting account outcomes.
3. Conducting monthly/quarterly business reviews with clients to ensure retention and satisfaction.
4. Engaging in consultative sales conversations to maintain trusted advisor status.
5. Serving as the primary contact for key accounts, coordinating with stakeholders.
6. Maintaining a healthy sales funnel within existing accounts to grow share of wallet.
7. Leading business discovery conversations to understand client challenges.
8. Coordinating internal resources to solve sales and customer challenges.
9. Coaching and guiding other Account Managers on growth strategies.

What we're looking for:

• Experience in a comparable Account Management role.
• Experience with Technology and SaaS.
• Experience working with both Public and Private sector clients.
• Skilled in building rapport and developing long-term relationships.
• Ability to work independently and in a team.
• Proactive, persuasive, and energetic personality.
• Detail-oriented with excellent organizational skills.
• Strong communication skills and confidence working with stakeholders at all levels.
• Knowledge of ecosystems including Atlassian, Gitlab, etc.
• Fluent in German and English.