Field Service Engineer for LC / LCMS in the Bremen area (M/F/D)

TN Germany; Waldbronn; Hybrid; EUR 55.000 - 75.000; Vollzeit

Zusammenfassung

A leading company is seeking a Field Service Engineer to support customers in the Bremen area. The role involves on-site installation, maintenance, and troubleshooting of systems. Candidates should have a science degree and strong communication skills. This full-time position offers remote work options and requires a willingness to travel.

Qualifikationen

• 5+ years of experience in a similar role or as an end user.
• Experience troubleshooting and solving problems.

Aufgaben

• Support customers with on-site installation, implementation, maintenance, and repair.
• Diagnose and resolve product performance issues.
• Train other engineers and customers in solutions.

Kenntnisse

Communication

Problem Solving

Ausbildung

Bachelor’s or master’s degree in a science field

Jobbeschreibung

Field Service Engineer for LC / LCMS in the Bremen area (M/F/D), Waldbronn

Client: Agilent

Location: Bremen area, Waldbronn

Job Category: -

EU work permit required: Yes

Job Reference: e2d644d3b7c4

Job Views: 3

Posted: 11.05.2025

Expiry Date: 25.06.2025

Job Description:

Every day, Agilent Field Service Engineers help our customers solve issues that enable scientists to make discoveries that enhance the quality of life. We deliver insights and support to keep labs running smoothly and efficiently.

Join our dynamic organization to be part of this rewarding work. As a Field Service Engineer, you will work across various labs, requiring a continuous learning mindset about new instruments, software, and consumables. Your communication skills, creativity, and proactive attitude are essential. Helping solve customer problems and delivering top customer service will build your success.

Your Role:

• Support customers with on-site installation, implementation, maintenance, and repair of systems, including hardware, software, and networking solutions.
• Install and optimize hardware/software/network products at customer sites.
• Diagnose and resolve product performance issues.
• Perform maintenance and repairs.
• Advise customers on preventive maintenance and configurations to improve performance.
• Proactively address potential equipment issues to prevent disruptions.
• Deliver integrated solutions, including peripherals, communications, OS, and applications software.
• Train other engineers and customers in solutions.

Qualifications:

Your Profile:

• Bachelor’s or master’s degree in a science field such as chemistry, analytical chemistry, biochemistry, biotechnology, or similar.
• 5+ years of experience in a similar role or as an end user.
• Experience troubleshooting and solving problems.
• Experience with Agilent solutions is preferred but not required.
• Excellent verbal and written communication skills.
• Willingness to travel and visit customers.

About Agilent:

Agilent supports discoveries that improve the quality of life, providing instruments, services, and expertise to laboratories worldwide. We enable customers to gain insights and answers to advance their work and improve the world around us.

Additional Details:

This is a full-time position with an option for remote work. Compensation varies based on role, experience, and location. During hiring, specific pay ranges will be discussed. Agilent is an equal opportunity employer, considering all qualified applicants without discrimination.

Travel Required: 75%

Shift: Day

Duration: No End Date

Job Function: Services & Support