Job ID: 005130Seeking experienced sales engineer to cover SP sales across the DACH region.
Description:At NETSCOUT, we are an elite force of trailblazers, innovators, and problem solvers. We protect the connected world from cyberattacks and performance and availability disruptions through our unique visibility platform and solutions powered by pioneering deep packet inspection at scale technology. We are Guardians of the Connected World. We are looking for exceptional talent to join our team.
About NETSCOUTNETSCOUT has been helping the world's largest organizations solve their most complex digital challenges for more than 40 years.
NETSCOUT unlocks insight at unequaled scale, from every data packet to the broadest view of global internet traffic, so the world's essential organizations can solve problems faster, constantly transform their digital ecosystems, secure what matters - and stay unstoppable for a world that relies on them every second.
About the RoleIn this role, the Sales Engineer (SE) will be responsible for providing pre-sales engineering support across the DACH region focused on Service Providers (Internet Service Providers, Cloud and Hosting Providers, Managed Security Service Providers). A highly specialized individual, the successful candidate will be working alongside their assigned account manager, responsible for specific sales revenue goals as well as delivering against major business objectives designed to further company-wide business goals.
The position will require working from a home office in combination with 40-50 % travel and will report to the Senior Director, Sales Engineering. This jobholder will be required to have significant interaction and consultation with customers and must have a solid understanding of the sales cycle and working with the Sales teams throughout the process.
Responsibilities- The Sales Engineer must be able to work closely with the Account Manager(s) and Regional Director to develop business and technical strategies that can help ensure the best chance to win business.
- Investigate the prospect's needs and assist in developing a strategy to win business
- Assist the Sales Teams in making tactical decisions regarding the sale.
- Identify compelling events or specific business problems and offer attractive solutions to the client.
- Provide specialized technical support to the prospect/customer using NETSCOUT's 'best practices' techniques along with other available resources provided to the Sales Engineering group.
- Account responsibility for all lead technical activities. This includes building relationships across customer's IT silos to document their infrastructure and understand their challenges and seek out potential projects.
- The Sales Engineer will directly assist Sales teams in achieving financial targets via the sales process and assisting sales in accurately assessing and forecasting opportunities.
- Must be able to create and deliver PoCs, manage competitive Bakeoffs, prepare for and run initial and subsequent onsite presentations or host remote presentations using WebEx or Meeting Place, ability to perform canned or live product demonstrations of system capabilities and benefits for customer meeting, show ability to lead whiteboard discussions, etc., to best present NETSCOUT solutions in the best possible light for customers, resellers, integrators, etc.
- Work with users on a regular basis, explore scenarios in which the system is being used and discover new upsell opportunities by understanding the user's needs.
- Adapt to new situations and opportunities that may include multiple Integrators on a common customer network
- Travel required within the assigned territory and within the Region estimated at 40 - 50% within the territory, carrying a laptop.
Basic Qualifications/Skills:- 5 years of Carrier / Service Provider Networking and / or security design, management and troubleshooting.
- 3 years of pre-sales experience with a strong track record of successful project wins and implementations
- Experienced network configuration and troubleshooting skills on major vendors such as Cisco or Juniper
- Thorough understanding of network security topics and technologies
- Hands-On Configuration or troubleshooting of:
- MPLS, VRF, MPLS VPN, Layer 2 and Layer 3 MPLS VPN, MPLS-TE, QoS
- BGP and FlowSpec
- Netflow, SFLOW, IPFix
- VLAN, HSRP, SPAN, ERSPAN, Access-List
- Deep understanding, interpretation and diagnose of protocols:
- DNS, NTP, SNMP, Syslog, DHCP Radius, Tacacs+
- HTTP/1.1 and HTTP/2, HTTP/3
- Attended formal sales training that teaches pre sales techniques. Examples of training courses include but are not limited to Sandler, Siebel or Afterburner.
- Exceptional verbal and written communication skills.
- Exceptional organization, time management skills and multi-tasking skills.
- Self-motivated and constantly looking for ways to improve both product and process.
Preferred Qualifications/Skills:- Previous implementation or professional service experience
- Networking & security qualifications e.g. CCNP Service Provider, CCIE R&S or Service Provider, JNCIP-SP, JNCIE-
- Bachelor's Degree in Computer Science or Software Engineering or equivalent
- Experience responding to or creating RFI or RFPs Experience in having conducted or participated in security audits a plus.
Working at NETSCOUT:At NETSCOUT, our vision is to create a workplace where every individual feels valued, respected, and empowered to contribute their unique perspectives. As a global company, we strive to build a workforce comprised of talented individuals with a wide range of perspectives and background. We also know that life at NETSCOUT is not just about what you will contribute, but what we will give back to you. Besides the promise of interesting work in an exciting and ever-growing industry, NETSCOUT is committed to giving you opportunities to continue to learn and grow. Employees are eligible for a variety of professional development opportunities to help them advance their skills and career. We have heavily invested in our individual, management, and leadership training and development programs.
NETSCOUT Systems, Inc. is an EEO/Affirmative Action Employer.
Requirements:Job Type Full-Time Location Germany Preferred Language English
NETSCOUT endeavors to make NETSCOUT.com accessible to any and all users. If a reasonable accommodation is needed to participate in the job application or interview process, or if you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact Talent Acquisition at 978-614-4043 or by email . This contact information is for accommodation requests only and cannot be used to inquire about the status of applications. For the avoidance of doubt, accommodation made to facilitate the recruiting process is not a guarantee of future or continued accommodation if hired.
NETSCOUT is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. Read our EEO Policy Statement here . If you'd like more information on your rights under the law, view the Know Your Rights poster and Pay Transparency Nondiscrimination Provision poster.
For job candidates in the US, NETSCOUT participates in the E-Verify program to confirm work authorization. For more information on E-Verify, please refer to the E-Verify Participant notice and the Right To Work notice .
For candidates in California, view our Job Candidate and Employee Privacy Notice .
For candidates in Massachusetts, it is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.