Operations Supervisor

Overview

As an Operations Supervisor, you will plan, schedule, coordinate, and implement methods and procedures that will ensure the most efficient and economical routing and movement of customers’ freight in an error-free manner.

Responsibilities

1. Compile production and service records and measure conformance to standards.
2. Inspect and measure performance of personnel resulting in changes in work practices necessary to improve overall Service Center operations.
3. Review logs and reports and confer with shift personnel to ascertain pertinent scheduling, production, and administrative support requirements.
4. Set up appointment freight deliveries.
5. Perform and/or assist with billing, rating, manifesting, and analysis of freight weight and size.
6. Maintain excellent communication with external and internal customers.
7. Assist with training, development, and evaluation of production and/or clerical personnel performance and recommend or initiate documentation.
8. In conjunction with the Service Center Manager, recruit, qualify, interview, hire, train, and develop Service Center personnel.
9. Ensure that Service Center premises are protected and maintained.
10. Assist in the investigation, reporting, and initiation of corrective actions for accidents, job-related injuries, and employee discrepancies.
11. Understand and apply company safety practices including DOT, EPA, ICC, and OSHA rules and regulations.
12. Assist with the facilitation of information meetings with Service Center team members.
13. Effectively handle special assignments as directed.

Qualifications

1. Knowledge of the LTL/Transportation Industry.
2. Experience managing Drivers and Dockworkers.
3. Knowledge of the surrounding geographical area to the Service Center.

Benefits

1. Stable and growing organization.
2. Competitive weekly pay.
3. Quick advancement.
4. Professional, positive, and people-centered work environment.
5. Modern facilities.
6. Clean, late model equipment.
7. Comprehensive benefits package: Health, Dental, Vision, AD&D, 401(k), etc.
8. Paid holidays (8); paid vacation and personal days.