Sales Administrator (f / m / d)

CERATIZIT SA; Konz; Vor Ort; EUR 40.000 - 55.000; Vollzeit

Zusammenfassung

A leading company in the materials industry is seeking a Sales Administrator to enhance customer relationships and ensure a smooth quote-to-cash process. The ideal candidate will have a business degree and experience in customer service, along with strong communication and analytical skills. Join a dynamic team and enjoy attractive working conditions in an international environment.

Leistungen

Insurance

Company restaurant

Flexible working hours

Free parking

Qualifikationen

• Experience in customer service in a similar role.
• Fluency in English and at least one other language.

Aufgaben

• Manage customer relationships and service levels.
• Support the S&OP process with sales forecasts.
• Coordinate customer and material master data in ERP.

Kenntnisse

Customer Service

Communication

Analytical Skills

Troubleshooting

Decision-Making

Ausbildung

Bachelor’s degree in business

Tools

SAP

Jobbeschreibung

Join Our Team as a Sales Administrator

With over 100 years of experience, the Plansee Group is dedicated to producing 100,000 products and tools made from the strong metals tungsten and molybdenum. Our passion is shared by 11,000 employees worldwide, and we are excited to invite you to be part of our future growth.

As a key member of our Global Sales organization, the Sales Administrator plays a vital role in managing customer relationships and service levels. This position combines commercial responsibilities with order fulfilment, working closely with our field sales team in a multi-site international environment.

Role Objectives

The primary goal is to ensure a timely and accurate quote-to-cash process, maintaining high-quality service and demonstrating professional, structured customer management.

Responsibilities include:

1. Maintaining trustful communication with customers via email, phone, or on-site visits.
2. Monitoring customer development in terms of turnover, pricing, consumption, and contract fulfillment, and taking appropriate actions.
3. Supporting the S&OP process with updated sales forecasts and customer priorities.
4. Coordinating creation of customer and material master data in the ERP system according to company standards.

Candidate Profile

We are looking for candidates who:

• Hold a Bachelor’s degree in business or a related field.
• Are fluent in English and at least one of the following languages: German, Italian, Spanish, or French.
• Have some experience in customer service in a similar role, preferably in a multinational industrial environment. Experience with SAP is a plus.
• Are proactive, self-motivated, communicative, and customer-centric.
• Possess analytical, troubleshooting, and decision-making skills.

Advantages of Working With Us

We offer:

• Attractive work conditions, including insurance, a company restaurant, flexible working hours, and free parking.
• A responsible role within a dynamic team and an excellent working atmosphere.
• An exciting international company environment.
• Intensive initial training and ongoing development opportunities to foster internal mobility.

Contact

Arthur Wolter | Recruiter | [phone] | LUX.CERATIZIT Hard Material Solutions S.a.r.l