Your Tasks
- Support customers in selecting the right Secop compressor and controller, maximizing the utilization of integrated functions, and ensuring successful integration into customer products.
- Assist customers during the integration of LIN and Modbus interfaces in hardware and software.
- Train customers on refrigeration best practices, battery- and solar-powered electronic compressors.
- Understand and describe customer requirements according to ASPICE standards to define new products.
- Act as the voice of the customer in projects, keep customers informed about project progress, and ensure the technical compatibility of products with customer appliances.
- Drive the introduction of new products and facilitate their successful integration into customer appliances.
- Oversee and manage the product lifecycle, including new product launches, change notifications, and end-of-life communications.
- Create and update datasheets, technical literature, and customer documentation in collaboration with R&D and marketing.
- Collaborate closely with key account managers to support sales both remotely and on-site.
- Build and maintain strong customer relationships.
- Support R&D with testing and verification of new products in customer applications.
Your Qualifications
- University degree in Electronics or equivalent hands-on education in electronics.
- Experience in technical roles within the industry and with electronic systems.
- Broad understanding of key electrical parameters such as EMI, leakage current, control algorithms, and automotive communication standards.
- Technical knowledge of electronic integration.
- Bonus: Experience in the automotive industry / IATF 16949.
- Bonus: Knowledge of refrigeration or air conditioning.
- Bonus: Project management experience.
- Bonus: Customer handling experience.
Your Profile
- A 'hands-on' and 'problem solver' personality.
- Trustworthy with good follow-up skills.
- Generalist with the ability to know when to dive deep and when to assume.
- Well-organized and an upfront communicator.
- Resilient and professional in challenging situations.
- Excellent communication skills in English (both written and verbal).
- A team player and good organizer.
- Culturally aware and open to working with international colleagues and customers.
- Willingness to handle customer interactions directly and maintain a customer-oriented mindset.
Working Hours
- Variable working hours with a willingness to travel abroad approximately 20-40 days per year.
We Offer
- A full-time employment relationship aimed at long-term cooperation.
- A dynamic work environment with top professional colleagues.
- 30 days of vacation.
- Flexible working hours.
- An attractive remuneration package.
About Secop
Secop is a leading expert in advanced hermetic compressor technologies and cooling solutions for commercial refrigeration. We develop high-performance stationary, medical, and mobile cooling solutions for major international manufacturers.
Secop is the best choice for cutting-edge hermetic compressors and electronic controls for light commercial and DC-powered refrigeration applications.
With over 1,000 employees worldwide, Secop has production sites in Slovakia and China, and research centers in Germany, Slovakia, China, and the USA, including a dedicated Motor Competence Center (MCC) for electronics and motor control development.
HR Contact
- Germany: Bettina Häusler, HR Consultant (Flensburg)
Phone: +49 461 4941 204
Email: DL.DES.Job[AT]secop.com