German speaking -Customer Account Representative

TN Germany; Bremen; Remote; EUR 25.000 - 35.000; Vollzeit

Zusammenfassung

A leading company seeks a Customer Service Representative fluent in German for a role based in Athens, Greece. This position offers flexibility to work on-site or remotely within Greece, with a focus on customer support and technical assistance. The ideal candidate will possess strong problem-solving skills and a high school diploma. Join a supportive and multicultural environment with opportunities for career growth.

Leistungen

Permanent contract

Remote work possibility

Supportive and multicultural work environment

Opportunities for career growth and development

Qualifikationen

• Fluent in German and English (C1 level).
• Strong troubleshooting and problem-solving skills.

Aufgaben

• Handle customer inquiries via phone, email, and chat.
• Provide technical troubleshooting and problem-solving support.
• Maintain policy compliance and ensure excellent customer service.

Kenntnisse

Troubleshooting

Problem Solving

Communication

Ausbildung

High School Diploma

Jobbeschreibung

Social network you want to login/join with:

German speaking -Customer Account Representative, Bremen

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Client:

Cbtalents

Location:

Job Category:

Customer Service

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EU work permit required:

Yes

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Job Reference:

7307b877471b

Job Views:

1

Posted:

11.05.2025

Expiry Date:

25.06.2025

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Job Description:

Enjoy the summer in Greece!!

About the Role

Are you fluent in German and passionate about helping customers? We’re looking for a Customer Service Representative to join our team in Athens! This role offers the flexibility to work on-site or remotely anywhere within Greece.

Location: Athens, Greece (On-site or Remote within Greece)
Start Date: May 23, 2025
Work Schedule:

• Monday to Friday: 10:00 AM – 6:30 PM
• Saturday & Sunday: 11:00 AM – 7:30 PM
• 40 hours per week (8 hours per day, 5 days a week)

Key Responsibilities

Handle customer inquiries via phone, email, and chat.
Provide technical troubleshooting and problem-solving support.
Maintain policy compliance and ensure excellent customer service.
Adapt communication styles based on customer needs.
Document and escalate complex cases as needed.

What We Offer

Permanent contract (for on-site employees)
Remote work possibility within Greece
Supportive and multicultural work environment
Opportunities for career growth and development

Who We're Looking For

Native/Fluent German speaker
English proficiency (C1 level)
High School Diploma or higher
Strong troubleshooting and problem-solving skills
Ability to work in a fast-paced environment

Would you be interested in learning more about this opportunity? Let us know, and we'd be happy to share further details!