Junior IT Support Engineer (F/M/D)

TN Germany; München; Hybrid; EUR 45.000 - 60.000; Vollzeit

Zusammenfassung

A leading company in spatial technologies is seeking an IT Support Specialist to join their team. You'll be the first point of contact for technical assistance, maintaining IT systems, and troubleshooting issues. This role offers flexible working hours, a competitive salary, and opportunities for growth within a diverse and international environment.

Leistungen

30 days of paid time off per year

Flexible working hours

Hybrid work setup

Full visa and relocation support

Sustainable mobility benefits

Competitive compensation package

Up to 4000 EUR employee referral bonus

Financial support for local language classes

Qualifikationen

• 1-2 years of work experience in IT support.
• Basic networking skills.
• Fluency in English is required.

Aufgaben

• Act as the first point of contact for technical assistance.
• Maintain PCs and peripherals, including printers.
• Troubleshoot hardware/software issues for various devices.

Kenntnisse

Troubleshooting

Problem Solving

Networking

English

Ausbildung

University degree in computer science

Tools

JIRA Service Desk

Linux command-line

Active Directory

Office 365

AZURE AD

Jobbeschreibung

Social network you want to login/join with:

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Client:

NAVVIS

Location:

Job Category:

Other

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EU work permit required:

Yes

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Job Reference:

55ecfa64fbff

Job Views:

1

Posted:

14.05.2025

Expiry Date:

28.06.2025

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Job Description:

OUR VISION

When people use our technology to "bridge the gap" between the physical and digital worlds, they don’t just capture reality - they create a new one. In this new reality, they are smarter, more productive, more streamlined, and more creative - because they have the digital foundation to build the world they want to live in.

That’s what NavVis offers in all our products and services: the tools to not just map the world as it is, but to pave the way to a better future. To forge something new. Physical or digital, there is only one reality. And it’s the reality NavVis empowers people to build better.

THE OPPORTUNITY

Can you imagine yourself playing a key role in developing the IT Infrastructure of a rapidly growing international market leader in spatial technologies?

In this position, you will act as the first point of contact for NavVis employees seeking technical assistance, with the chance to take complete ownership of incoming requests on our IT Service Desk platform.

You will join an international and interdisciplinary team dedicated to the continuous development of our high-quality IT systems. The Service Delivery subteam, which you will be an important part of, is at the core of maintaining NavVis’s IT infrastructure, deploying critical IT solutions, and performing various day-to-day IT operations activities, including service desk support, troubleshooting, and incident response.

HOW YOU WILL MAKE AN IMPACT

• You will have the crucial responsibility of determining the best solution based on the issue and details provided through our IT Service Desk platform.
• You will be responsible for maintaining PCs and peripherals, including printers, and keeping the IT Asset Management system up to date.
• You will play an active role in preparing hardware, software, and networking configurations for new users.
• You will be involved in troubleshooting hardware/software issues for PCs, mobile devices, and network devices.
• You will take ownership of recording, tracking, and documenting issues in a structured way.

WHAT WILL HELP YOU SUCCEED IN THE ROLE

• University degree in computer science, information systems, etc.
• Passion for IT systems and 1-2 years of work experience in IT support will enable you to quickly take ownership of key responsibilities.
• Basic networking skills.
• Well-established skills in JIRA Service Desk, Linux command-line, Active Directory management, and Office 365 will empower you to work independently and take ownership of your tasks.
• Your strong troubleshooting and problem-solving skills, along with an open-minded and approachable attitude, will enable you to resolve any IT-related issue.
• Knowledge of AZURE AD would be an added benefit.
• Fluency in English is required as it is our official language of communication.

HOW WE WILL KNOW WE ARE A PERFECT MATCH

Your recruiting partner for this role is Rina (she/her). You can expect a screening call and up to 3 interview rounds, where we will explore your passions and interests, introduce you to our culture and values, and see how we can grow together.

HOW WE WILL KEEP YOU SMILING

• 30 days of paid time off per year.
• Flexible working hours and a hybrid work setup.
• Full visa and relocation support for international candidates.
• Sustainable mobility benefits through JobRad bike leasing.
• A competitive compensation package.
• Up to 4000 EUR employee referral bonus.
• Financial support for local language classes to help you integrate into the culture.

ABOUT US

NavVis is a global leader in reality capture and digital factory solutions, trusted by manufacturers and laser scanning professionals worldwide. Our technology enables the creation of photorealistic digital twins of the built environment.

With over 300 employees from more than 70 countries, we foster an international and diverse workplace. We combine startup innovation with enterprise stability, encouraging idea sharing and mutual trust.

If you share our passion and want to be part of our growth, you will own projects, implement innovative solutions, and be recognized for your successes.

How you will grow with us

• Flat hierarchy with an open feedback culture, including 360° development feedback.
• Access to tailored training and development platforms.
• Clear career paths and internal mobility opportunities.

Our commitment to diversity

We value diversity and inclusion, respecting all backgrounds and identities. We do not discriminate and encourage everyone to apply.

Together with you, we build NavVis!

If you need assistance during the recruitment process due to a disability, please contact your recruiting partner(s).