German Customer Relations Associate

TN Germany; Berlin; Vor Ort; EUR 20.000 - 40.000; Teilzeit

Zusammenfassung

An established industry player is seeking enthusiastic German-speaking Customer Support agents to join their vibrant team in Sofia. This role offers flexible shifts and the opportunity to thrive in a friendly, international environment. With comprehensive training and support, you'll be equipped to provide top-notch assistance to customers via email and chat. Whether you're a student or looking to advance your career in customer service, this position promises growth and exciting challenges. Join us and be part of a dynamic team where your contributions truly matter!

Leistungen

Flexible shifts

Paid training

Night shift bonuses

Career growth opportunities

Friendly work environment

Qualifikationen

• Fluent in German and English with a customer-first attitude.
• Great communication skills and ability to assist customers effectively.

Aufgaben

• Provide email and chat support for customer inquiries.
• Collaborate with team members to resolve complex cases.

Kenntnisse

German (C1+)

English (B2+)

Customer Service

Communication Skills

Jobbeschreibung

Social network you want to login/join with:

German Customer Relations Associate, Berlin

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Client:

Cbtalents

Location:

Berlin, Germany

Job Category:

Customer Service

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EU work permit required:

Yes

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Job Reference:

f85367435612

Job Views:

2

Posted:

09.05.2025

Expiry Date:

23.06.2025

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Job Description:

We're looking for German speaking Customer Support agents to join our growing team in Sofia! If you're ready to kick-start or grow your career in an international environment — we want to hear from you.

Join Our Team in Sofia – Customer Support in German
Location: Sofia, Bulgaria (On-Site Only)
Shifts: Choose from
• 10:00–19:00
• 12:00–21:00 (late shift)
• 17:00–02:00 (night shift – includes additional payment & transport)
Students Welcome!
Contract: Part-Time & Full-Time options available

What You’ll Do:

• Provide top-notch email & chat support (95% written communication)
• Assist customers with inquiries, troubleshooting, and general support
• Collaborate with team members and other departments to resolve complex cases
• Maintain quality and professionalism, even during high-volume periods

Training & Support:

• 2 weeks full training (standard hours)
• 1 week nesting (17:00–01:00)
• Paid training & additional compensation for night hours
• Comprehensive onboarding to help you succeed from day one

Who Can Apply:

• Fluent in German (C1+) and English (B2+)
• EU citizens or candidates with a valid Bulgarian work permit
• Great communication skills and a customer-first attitude
• Available for on-site work in Sofia (this is not a remote position)
• Students are welcome (flexible hours and support provided!)

Why Join Us?

• Flexible shifts and working hours
• Friendly, international work environment
• Career growth opportunities within the company
• Night shift transport and pay bonuses

Ready to Apply?

Send us your CV in English and join us on this exciting journey. Whether you're a student, a customer support pro, or someone looking to build a career in a dynamic industry — there's a place for you here.