Deutschsprachige Kundenservice in Griechenland (m/w/d) für Canon

TN Germany; Berlin; Vor Ort; EUR 30.000 - 40.000; Vollzeit

Zusammenfassung

Join a leading global brand as a Canon Customer Expert in Berlin. Provide support for imaging products to German-speaking customers. Enjoy comprehensive training, competitive salary, and relocation support to Greece. This role offers opportunities for professional growth in a diverse and inclusive environment.

Leistungen

Support for relocation to Greece

Competitive monthly salary plus two additional salaries

Referral Program

Health benefits and discounts

Full training by certified instructors

Opportunities for professional growth

Free online Greek language courses

Modern premises with relaxing break areas

Qualifikationen

• Strong written and verbal skills in German.
• Good communication skills in English.
• Willingness to learn and absorb knowledge.

Aufgaben

• Communicate with customers via phone, chat, and email.
• Track and follow cases to ensure they are closed efficiently.
• Respond to customer inquiries and troubleshoot technical issues.

Kenntnisse

German

English

Tech-savviness

Creative problem-solving

Empathy

Communication

Jobbeschreibung

Social network you want to login/join with:

Client:

Teleperformance

Location:

Berlin, Germany

Job Category:

Other

EU work permit required:

Yes

Job Reference:

928445a8d3dd

Job Views:

1

Posted:

12.05.2025

Expiry Date:

26.06.2025

Job Description:

Are you fluent in German and familiar with digital cameras, printers & photocopiers? Join our Canon Customer Experts team!

Would you like to gain in-depth experience in the world of photography and imaging? TP in Greece collaborates with Canon, a leader in professional and consumer imaging equipment and information systems. We offer job opportunities for technology enthusiasts to provide customer support for printers, photocopiers, digital cameras, and other imaging products to German-speaking customers.

We provide successful candidates with comprehensive training on the company's products, along with guidance on troubleshooting and technical solutions.

What you will do:

• Communicate with customers via phone, chat, and email
• Track and follow cases to ensure they are closed efficiently and promptly
• Build and maintain strong, professional relationships with partners, demonstrating empathy at all times
• Work towards achieving targets set out by the client and internal goals
• Respond to customer inquiries and troubleshoot or escalate technical issues
• Follow standard diagnostic procedures, focusing on handling common questions effectively
• Ensure every customer leaves satisfied
• Exchange ideas and solutions with colleagues

What you will bring:

• Strong written and verbal skills in German
• Good communication skills in English
• Tech-savviness
• Creative problem-solving skills
• Empathy and excellent communication skills
• Positive and adventurous attitude
• Willingness to learn and absorb knowledge

What we offer:

• Support for relocation to Greece, including flight tickets, hotel accommodation, and assistance with housing at no cost to you
• Competitive monthly salary plus two additional salaries per year
• Referral Program: Bring a friend and earn up to €3,500 depending on the language
• Health benefits and discounts
• Full training by certified instructors
• Opportunities for professional growth and development
• Special events, community, and social responsibility initiatives
• Free online Greek language courses
• Modern premises with relaxing break areas
• Work for a Great Place to Work-Certified company that values diversity and offers equal opportunities regardless of gender, ethnicity, religion, culture, or age

This is an excellent opportunity to advance your career, gain valuable experience, and work for a multinational company representing a leading global brand. Join a diverse organization that promotes equality and inclusion.

Find out more

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