Senior Manager of Sales & Marketing Platforms & Innovation (m/f/x)

DHL; Bonn; Vor Ort; EUR 80.000 - 120.000; Vollzeit

Zusammenfassung

Join a forward-thinking company as a Senior Manager of Sales & Marketing Platforms & Innovation. This exciting role involves leading digital transformation initiatives across global sales and marketing teams, focusing on enhancing the customer digital journey. You will develop and execute a strategic technology roadmap, optimize platforms like Salesforce CRM, and implement cutting-edge solutions to drive operational efficiency. If you have a passion for innovation and a proven track record in sales and marketing technology, this is your chance to make a significant impact in a dynamic environment.

Qualifikationen

• Proven experience in sales and marketing technology within a global B2B organization.
• Strong expertise in Salesforce CRM and related platforms.
• Track record of successful digital transformation initiatives.

Aufgaben

• Develop and execute the global digital sales and marketing technology roadmap.
• Oversee optimization of Salesforce.com CRM and other platforms.
• Foster collaboration between Sales, Marketing, IT, and Finance teams.

Kenntnisse

Salesforce CRM

Digital Transformation

Marketing Analytics

Data Management

Leadership

Communication

Ausbildung

Bachelor's Degree in Marketing or Business

Certifications in Data Management & Analytics

Tools

Dataiku

PowerBI

Snowflake

Jobbeschreibung

Job Title: Senior Manager of Sales & Marketing Platforms & Innovation (m/f/x)

Grade: RCS I

Contract Type: Permanent

Location: UKI/EMEA

Are you passionate about leading digital transformation across global sales and marketing teams?

Do you have the expertise to develop and deliver cutting-edge sales and marketing enablement technology solutions that optimize internal processes, enhance customer engagement, and drive operational efficiency?

If so, we have an exciting opportunity for you to join us as the Senior Manager of Sales & Marketing Platforms & Innovation at DHL Supply Chain!

In this role, you will drive a digital and cultural transformation within our global sales and marketing processes and platforms, with a strong focus on the customer digital journey.

Key Responsibilities:

· Strategic Development: Develop and execute the global digital sales and marketing technology roadmap, aligning it with business goals and market demands, with a particular focus on enhancing the customer digital journey.

· Technology and Platform Management: Oversee the strategic development and optimization of Salesforce.com CRM and other sales and marketing platforms.

· Customer Journey Optimization: Ensure the integration of marketing automation tools with sales platforms to drive data-driven decision-making and scalable personalization of customer journeys.

· Innovation and Implementation: Identify and implement cutting-edge technologies, including AI, automation, and data-driven tools, to streamline sales and marketing processes and enhance the customer experience.

· Cross-functional Collaboration: Foster collaboration between Sales, Marketing, IT, Finance, and other applicable functional teams.

· Vendor Management: Manage applicable 3rd party relationships to ensure service quality and compliance with organizational standards and legal requirements.

· Continuous Improvement: Analyze and optimize the end-to-end sales and marketing technology stack to continuously improve productivity, scalability, and customer experience.

· Align technology investments with business goals, advancing digital collaboration between sales, marketing, and partner functions.

· Stay updated with advancements in sales and marketing technologies and analytics tools.

What we're looking for:

· Proven experience in sales and marketing technology, digital transformation, or a similar role within a multi-service global B2B organization, with a focus on the customer digital journey.

· Proven experience in supporting marketing analytics, database management, or a related field.

· Experience leading digital transformation initiatives across multiple regions and functions.

· Track record of successful sales and marketing technology implementations.

· Strong expertise in Salesforce CRM and related sales and marketing technology platforms.

· Proficiency in marketing & data analysis tools and software (e.g., Dataiku, PowerBI, Snowflake, and/or similar).

· Strong leadership and team management skills, with the ability to lead through influence, inspire, and empower team members.

· Excellent communication, collaboration, and stakeholder management skills.

· Strategic vision combined with a hands-on ability to implement change.

· Certifications in data management & analytics systems and marketing platforms.

If you are an innovative thinker with strong sales and marketing technology expertise and the ability to lead digital transformation, we invite you to join our team and contribute to our digitalization and innovation strategy. Join us and play a pivotal role in shaping the future of sales and marketing at DHL Supply Chain!

What you'll need to do next:

If you have a proven track record of achievement to match the requirements for this role and you are looking for your next career move, simply apply online ensuring that a full up-to-date CV is attached with your application.

We will ensure that all our resourcing activities are fair, transparent, and consistent across the Globe. We want to ensure that the candidate experience is of the highest professional standard. The Company is committed to providing equality of opportunity for all employees. Furthermore, we aim to ensure our workplaces are free from discrimination and that not only employees but also our potential future employees are treated fairly and with dignity and respect. We will ensure that equality of opportunity maintains a high profile in our organisation.