Deutschsprachige Kundenservice in Griechenland (m/w/d) für Canon

TN Germany; Augsburg; Vor Ort; EUR 30.000 - 50.000; Vollzeit

Zusammenfassung

Join a dynamic team as a Canon Customer Expert, where you'll leverage your German language skills and tech-savviness to assist clients with imaging products. This role offers comprehensive training and a supportive environment, perfect for those looking to grow in the photography and imaging sector. Enjoy competitive compensation, relocation support, and opportunities for professional development in a diverse workplace that values your contributions. If you're ready to embark on an exciting career journey, this is the opportunity for you!

Leistungen

Relocation support

Competitive salary

Referral program

Health benefits

Full training

Professional development opportunities

Free Greek language courses

Modern work premises

Diversity and inclusion initiatives

Qualifikationen

• Fluent in German with strong written and verbal skills.
• Tech-savvy with a willingness to learn and grow.

Aufgaben

• Communicate with customers via phone, chat, and email.
• Troubleshoot technical issues and ensure customer satisfaction.

Kenntnisse

German language proficiency

English communication skills

Technical troubleshooting

Creative problem-solving

Empathy

Tech savviness

Jobbeschreibung

Social network you want to login/join with:

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Client:

Teleperformance

Location:

Augsburg, Germany

Job Category:

Other

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EU work permit required:

Yes

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Job Reference:

707d35b64203

Job Views:

2

Posted:

09.05.2025

Expiry Date:

23.06.2025

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Job Description:

Are you fluent in German and familiar with digital cameras, printers & photocopiers? Join our Canon Customer Experts team!

Would you like to gain in-depth experience in the world of photography and imaging?TP in Greece collaborates with Canon, a leader in professional and consumer imaging equipment and information systems, offering job opportunities for technology enthusiasts to support customers with printers, photocopiers, digital cameras, and other imaging products for German-speaking clients.

We provide comprehensive training on our products and guidance on troubleshooting and technical solutions to successful candidates.

What you will do:

Depending on your team, responsibilities include:

• Communicating with customers via phone, chat, and email
• Tracking and following up on cases to ensure timely resolution
• Building and maintaining professional relationships with partners, demonstrating empathy
• Achieving targets set by the client and internal goals
• Responding to inquiries and troubleshooting or escalating technical issues
• Following diagnostic procedures, focusing on common questions
• Ensuring customer satisfaction
• Collaborating with colleagues to exchange ideas and solutions

What you will bring:

• Strong written and verbal skills in German
• Good communication skills in English
• Tech savviness
• Creative problem-solving skills
• Empathy and excellent communication skills
• A positive, adventurous attitude
• A willingness to learn and grow

What we offer:

• Support for relocation to Greece, including flights, accommodation, and house search assistance at no cost
• Competitive salary plus two extra payments per year
• Referral Program: Earn up to €3,500 for referring friends, depending on the language
• Health benefits and discounts
• Full training from certified instructors
• Opportunities for professional development
• Community and social responsibility initiatives, events
• Free online Greek language courses
• Modern premises with relaxing break areas
• Work for a Great Place to Work-Certified Company that values diversity and offers equal opportunities regardless of gender, ethnicity, religion, culture, or age

This is an excellent opportunity to develop your career, gain valuable experience, and work with a leading global brand in a diverse and inclusive environment.

Find out more

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