Deutschsprachige Kundenservice in Griechenland (m/w/d) für Microsoft

TN Germany; Solingen; Vor Ort; EUR 24.000 - 30.000; Vollzeit

Zusammenfassung

Join a leading multinational company as a Microsoft Customer Expert in Greece. If you are a fluent German speaker with a passion for technology, this is your chance to support customers from Germany, Austria, and Switzerland while enjoying a competitive salary and relocation support.

Leistungen

Relocation support

Competitive salary + bonuses

Health care benefits

Full training

Professional growth opportunities

Free Greek language courses

Qualifikationen

• Fluent in German and good command of English (B2+).
• Sales experience with consumer products and services is an asset.

Aufgaben

• Identify customers’ needs and deliver appropriate solutions.
• Guide customers with billing inquiries and transactions.
• Assist customers with account issues and troubleshooting.

Kenntnisse

Communication

Sales

Technical research

German

English

Jobbeschreibung

Social network you want to login/join with:

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Client:

Teleperformance

Location:

Job Category:

Other

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EU work permit required:

Yes

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Job Reference:

4162b8ad5d92

Job Views:

2

Posted:

12.05.2025

Expiry Date:

26.06.2025

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Job Description:

Are you a fluent German speaker? Join our Microsoft Customer Experts team and work in Greece with the world’s tech leader!

Microsoft collaborates with our TP in Greece, providing excellent opportunities an excellent opportunity for experienced technology enthusiasts to work with the world’s tech leader!

If you speakGerman fluently and wish to experience working in the world of computer software, consumer electronics, personal computers and online platforms, grab this chance to join the German Microsoft Support team, in order to support customers fromGermany, Austria & Switzerland.

What you will do:

Depending on the team that successful candidates will join, responsibilities vary:

• Identify customers’ needs and deliver appropriate solutions, including sales
• Guide customers facing issues related to billing inquiries, handle transactions and provide resolution to inquiries in a timely manner
• Assist customers to place an order and related issues
• Answer customers’ inquiries and troubleshoot or escalate technical issues that they face and assist customers with account issues
• Follow standard diagnostic procedures with an emphasis on handling the most frequently asked questions as effectively as possible
• Turn every customer into a happy customer!
• Exchange ideas and solutions with your colleagues!

What you will bring:

• Excellent communication skills inGerman
• Good command of English (B2+)
• Sales experience with consumer products and services will be an asset
• Technical research skills to troubleshoot customer problems.
• Advanced internet research skills
• An empathetic soul with the communication skills that match
• A positive and adventurous attitude
• A sponge that is willing to soak up all the knowledge and experience we offer

What we offer:

• Complete support to help you ease your relocation to Greece (we cover your flight tickets expenses, hotel accommodation, support with the house searching process (-all at no cost to you-)
• Competitive monthly salary + 2 extra salaries per year
• Referral Program: Bring your friends and receive great bonuses!
• Health care benefits and numerous other discounts
• Full training by certified instructors
• Professional growth & development opportunities
• Special events as well as community & social responsibility initiatives
• Free online Greek language courses
• State of the art premises, providing a great working environment with relaxing break areas
• Work for a Great Place to Work-Certified Company that fosters diversity

Moreover, this is a great opportunity to advance your career and work for a multinational company, by developing strong experience and skills, while representing one of the biggest brands worldwide. In addition, you will be a member of a company that fosters diversity, offering equal opportunities to all, regardless of gender, ethnicity, religion, culture or age.

Find out more!

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