Financial Center Manager - Brunswick

TN Germany; Braunschweig; Vor Ort; EUR 60.000 - 80.000; Vollzeit

Zusammenfassung

A leading financial institution is seeking a Financial Center Manager to oversee daily operations and foster a client-centric environment. The role involves managing a diverse team, ensuring operational excellence, and enhancing client experiences. Ideal candidates will have leadership experience and a strong focus on client satisfaction.

Qualifikationen

• 1+ years leadership experience through coaching, training, or motivating a diverse team.
• 1+ years management experience including hiring, coaching, and developing staff.

Aufgaben

• Manage a financial center and its employees on a day-to-day basis.
• Ensure operational excellence and cohesive effectiveness.
• Develop talent and manage client traffic.

Kenntnisse

Customer Service Management

Performance Management

Coaching

Customer and Client Focus

Talent Development

Risk Management

Sales Performance Management

Business Operations Management

Recruiting

Result Orientation

Referral Management

Leadership Development

Inclusive Leadership

Prioritization

Problem Solving

Ausbildung

High School Diploma / GED / Secondary School

Jobbeschreibung

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Financial Center Manager - Brunswick, Brunswick

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Client:

Bank of America

Location:

Job Category:

Other

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EU work permit required:

Yes

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Job Reference:

12de11d8d79b

Job Views:

2

Posted:

11.05.2025

Expiry Date:

25.06.2025

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Job Description:

Description: This job is responsible for managing a financial center and its employees on a day-to-day basis. Key responsibilities include operating as a business owner, fostering a team environment, instilling an effective client-centric and risk culture, and helping clients achieve their financial goals. Job expectations include ensuring operational excellence and cohesive effectiveness.

Responsibilities:

• Develop talent, including proactive sourcing of candidates
• Manage client traffic, engage and appropriately route clients, and foster client retention
• Manage business results through formalized routines and coaching
• Create a world-class client experience environment
• Manage market-level initiatives prescribed by market leaders
• Drive operational excellence by engaging employees on business strategy
• Manage organizational priorities and ensure effective execution

Managerial Responsibilities:

This position may also have responsibilities for managing associates. All managers at this level demonstrate the following responsibilities, in addition to specific role duties:

• Break down barriers to create an inclusive environment supporting D&I goals
• Challenge process efficiency and effectiveness, champion data-driven decision-making, and remove obstacles to optimize operations
• Contribute to enterprise strategy and connect team contributions to business results
• Inspect and challenge risk controls, governance, and culture for timely risk management
• Coach to sustain and elevate organizational performance, ensuring pay-for-performance
• Allocate and manage resources to drive profitability
• Manage the health of the bench for succession planning and talent needs
• Mobilize organizational resources to meet client needs and gain competitive advantage

Required Qualifications:

• 1+ years leadership experience through coaching, training, or motivating a diverse team
• Enthusiastic, highly motivated self-starter with a strong work ethic and results focus
• Effective collaborator with strong relationship-building skills
• Passionate about improving clients’ financial lives
• Confident in identifying solutions and resolving problems independently
• Effective and confident communicator, comfortable engaging clients
• Ability to learn new information and technologies
• Strong critical thinking and problem-solving skills
• Adherence to processes, guidelines, laws, and regulations
• Efficient time and capacity management
• Ability to manage complexity, prioritize, delegate, and execute quickly
• Ability to interpret performance results and hold others accountable
• Flexibility to work weekends and extended hours as needed

Desired Qualifications:

• 1+ years management experience including hiring, coaching, and developing staff
• Experience in financial services and knowledge of industry products and solutions
• Experience in goal-oriented environments with consistent success
• Bilingual skills

Skills:

• Customer Service Management
• Performance Management
• Coaching
• Customer and Client Focus
• Talent Development
• Risk Management
• Sales Performance Management
• Business Operations Management
• Recruiting
• Result Orientation
• Referral Management
• Leadership Development
• Inclusive Leadership
• Prioritization
• Problem Solving

Minimum Education Requirement:

High School Diploma / GED / Secondary School or equivalent

Shift:

1st shift (United States of America)

Hours Per Week:

40