Deutschsprachige Kundenservice in Griechenland (m/w/d) für Mercedes-Benz

TN Germany; Fürth; Vor Ort; EUR 20.000 - 40.000; Vollzeit

Zusammenfassung

Join a leading multinational company as a Customer Expert for a renowned automobile brand. This exciting role involves providing exceptional customer support while representing a top-tier manufacturer. With comprehensive relocation support to Greece, you will enjoy a competitive salary, bonuses, and a vibrant work environment. Enhance your skills, develop your professional network, and be part of a diverse team dedicated to customer satisfaction. This is more than just a job; it's an opportunity to grow in a company that values its employees and fosters equal opportunities for all.

Leistungen

Complete relocation support

Competitive monthly salary

Health care benefits

Free online Greek language courses

Fully remunerated training

Special events and community initiatives

Bonuses for referrals

Great working environment

Qualifikationen

• 6+ months experience in customer support preferred.
• Strong passion for cars is a big plus.

Aufgaben

• Be the primary point of contact for customer requests.
• Utilize phone calls and emails for seamless customer experience.

Kenntnisse

Fluency in German

Very good command of English

Communication skills

Problem-solving mentality

Tech savviness

Jobbeschreibung

Social network you want to login/join with:

Client:

Teleperformance

Location:

Job Category:

Other

EU work permit required:

Yes

Job Reference:

20260aaaae23

Job Views:

3

Posted:

10.05.2025

Expiry Date:

24.06.2025

Job Description:

If you are an avid auto enthusiast, join our Mercedes-Benz Customer Experts team and work in Greece with one of the most esteemed automobile brands.

We are looking for German-speaking talents who will be the primary point of contact for customer requests, representing Mercedes-Benz, the top German manufacturer of cars, buses, and trucks.

Join a team dedicated to providing top customer experience and at the same time build your professional network, improve your communication skills, and enrich your CV with notable work experience.

Your responsibilities:

• Be the primary point of contact for customer requests, representing one of the world’s most esteemed car brands.
• Utilize phone calls, e-mails, and chats to provide a seamless customer experience.
• Respond to inquiries about products and services, offering expert advice on a range of car-related matters.
• Resolve issues as they arise – addressing customers’ concerns professionally and promptly.
• Turn every customer into a happy customer!

What you will bring:

• Fluency in German.
• Very good command of English – both written and spoken.
• A profound passion for cars is a big plus.
• Work experience as a customer support/customer care representative for at least 6 months is preferred.
• Highly developed communication skills.
• A genuine problem-solving mentality and a deep sense of ownership.
• Tech savviness and learning agility.

What we offer:

• Complete relocation support (we will cover all costs from your departure to Greece until you are ready to rent your first home).
• Competitive monthly salary + 2 extra salaries per year.
• Refer-A-Friend: Bring your friends and receive bonuses!
• Health care benefits and numerous discounts.
• Fully remunerated training by certified instructors.
• A career path within a company of over 11,500 employees.
• Special events and community & social responsibility initiatives.
• Free online Greek language courses.
• State-of-the-art premises providing a great working environment with relaxing break areas.
• The opportunity to work for a Great Place to Work-Certified Company.

Moreover, this is a great opportunity to advance your career and work for a multinational company by developing strong experience and skills, while representing one of the biggest brands worldwide. You will also be part of a company that fosters diversity and offers equal opportunities to all, regardless of gender, ethnicity, religion, culture, or age.

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