Customer Care Specialist - German and Spanish Speaker

TN Germany; Ulm; Vor Ort; EUR 35.000 - 45.000; Vollzeit

Zusammenfassung

A leading company in logistics is seeking a Customer Care Specialist fluent in German and Spanish to join their team in Ulm. The role involves handling customer inquiries, assisting with invoices, and performing administrative tasks in a supportive environment. Ideal candidates will have strong communication skills and a proactive attitude, contributing to a diverse and inclusive workplace.

Qualifikationen

• Fluent in German, Spanish, and English.
• Some experience in Customer Service or Customer Care.
• High organizational skills, proactive, and reliable.

Aufgaben

• Handle diverse tasks autonomously, including analyzing customer inquiries.
• Assist customers with queries related to invoices.
• Perform administrative tasks such as problem analysis and training.

Kenntnisse

German

Spanish

English

Communication

Organizational Skills

Tools

MS Office Suite

Jobbeschreibung

Customer Care Specialist - German and Spanish Speaker, Ulm

Client: Trimble

Location: Ulm, Germany

Job Category: Customer Service

EU work permit required: Yes

Job Reference: a25aab703d6c

Job Views: 2

Posted: 16.05.2025

Expiry Date: 30.06.2025

Job Description:

At Transporeon - A Trimble Company - we embrace transformation and change in total sync with one another. We rethink, reinvent, and rework ideas from one moment to the next – as many times as necessary to get the job done right. This approach helps us respond to new challenges daily. Whether you're starting your career or are already experienced, we believe you can be part of this transformation. Are you ready?

Learn more about Transporeon as an employer here > >

Qualifications:

• Willingness to participate in our mission to digitize the logistics world by providing modern solutions that improve daily work for users
• Fluent in German, Spanish, and English, with strong verbal and written communication skills
• Some experience in Customer Service or Customer Care
• Quick technical comprehension, comfortable with MS Office Suite, and eager to learn more
• High organizational skills, proactive, and reliable

Responsibilities:

• Handle diverse tasks autonomously, including analyzing and responding to customer inquiries about our platform Transporeon
• Assist customers with queries related to received invoices
• Perform administrative tasks such as problem analysis, providing information, training, and small translations
• Work in a professional yet enjoyable environment with friendly colleagues
• Benefit from the security of a successful, growing international company
• Participate in a friendly and efficient recruitment process to showcase your skills and motivation

Our Inclusiveness Commitment:

We celebrate diversity and actively promote inclusivity. Our programs ensure our team members are seen, heard, and valued, fostering a sense of belonging regardless of background or identity.