Sales Product Application Coordinator

CooperSurgical; Berlin; Vor Ort; EUR 45.000 - 75.000; Vollzeit

Zusammenfassung

An established industry player in women's healthcare is seeking a Sales Product Application Coordinator to join their dynamic team in Berlin. This role is pivotal in supporting the Leisegang Colposcope portfolio, where you will engage directly with healthcare professionals to enhance product adoption and customer satisfaction. You will be responsible for installations, training, and providing expert support while working closely with a dedicated team. If you have a passion for healthcare, strong communication skills, and a knack for technical problem-solving, this is an exciting opportunity to make a significant impact in the field of reproductive health.

Qualifikationen

• 5+ years in a similar role with technical or SAMD experience.
• Degree level or relevant technical experience is required.

Aufgaben

• Support the Leisegang Colposcope portfolio with customer-facing tasks.
• Manage installations, training, and customer support in the DACH region.

Kenntnisse

Customer Service

Technical Problem Solving

Communication Skills

Sales Experience

Teamwork

Ausbildung

Degree level in relevant field

Technical/Laboratory/Hospital experience

Tools

Order Management Systems

Excel

Word

PowerPoint

Jobbeschreibung

Job Description

CooperSurgical is a leading fertility and women's healthcare company dedicated to putting time on the side of women, babies, and families at the healthcare moments that matter most in life. CooperSurgical is at the forefront of delivering innovative assisted reproductive technology and genomic solutions that enhance the work of ART professionals to the benefit of families. We currently offer over 600 clinically relevant medical devices to women's healthcare providers, including testing and treatment options.

CooperSurgical is a wholly-owned subsidiary of CooperCompanies (Nasdaq: COO). CooperSurgical, headquartered in Trumbull, CT, produces and markets a wide array of products and services for use by women's health care clinicians. More information can be found at www.coopersurgical.com.

Responsibilities

CooperSurgical Fertility Solutions is the global leader in IVF and reproductive genetics, providing innovative products, services, and training for every step in the ART journey.

At CooperSurgical (CSI), we are currently looking to recruit a Sales Product Application Coordinator based in Berlin, Germany. This role will support our Leisegang Colposcope portfolio and will have a broad responsibility area from customer-facing to administrative tasks.

This role will report to the International Business Manager, and you will be working closely with the colleagues in Leisegang and CSI international employees.

Location: Berlin Region

Travel: 50-60% of the time in DACH region

Position

As a Sales Product Application Coordinator, you will be working as part of our Leisegang team to provide expert support on one of the company’s most successful product lines, the Leisegang Colposcope business. Ideally, you will have some similar experience in a customer-facing role, preferably in the healthcare industry. Knowledge of Labor and Delivery products would be an asset as CSI sells the following products directly: Fetal Pillow, Bakri Postpartum Balloon, Vacuum Assisted Delivery, and Cervical Ripening Balloons.

The Sales Product Application Coordinator will provide support and be an active part of the Leisegang commercial set-up to increase market share of the Colposcope Portfolio in the DACH region. You will also support regional installations in promoting, planning, installing, providing technical and application support, and onsite implementation and training in private and governmental clinics/hospitals.

Over time, you will be the subject matter expert (SME) on the products. You have strong administrative flair while being technically interested with a strong motivation for customer care. This role will require broad experience in handling sales orders and commercial offers, managing customer information/documentation, and smooth face-to-face communication while achieving the sales goals.

You have a structured work approach and good experience with technical problem-solving. In this role, you should be willing to travel throughout the DACH region.

Your Key Responsibilities

• Introduction/presentations/expansion of Colposcopes and Labor & Delivery portfolio in hospitals and private offices in DACH
• Identifying new business opportunities
• Managing distribution and KOL network and assisting direct teams with customer needs
• Installations in hospitals/private offices
• Service and maintenance
• Generate and process customer offers and orders and ensure timely delivery
• Preparing and conducting tailor-made customer training and support
• Replacement in sales and service department during vacation/illness of key team members
• Visiting gynecology workshops, fairs, and congresses in DACH
• Installation, training, and participation in customer events in DACH

Qualifications

• Degree level or technical/laboratory/hospital experience.
• 5+ years from a similar or complementary role - technical or SAMD experience and knowledge.
• Good customer service attitude
• Intermediate skill in the use of order management systems, Excel, Word, and PowerPoint
• Good at problem solving, working alone, and as part of a team.
• Good communication skills, verbal and written. Good at teaching/training.
• Good German and English (spoken and written) is mandatory
• Must be able to carry 40kg – this is a requirement
• Driver's license