Deutschsprachige Kundenservice in Griechenland (m/w/d) - Financial Services

TN Germany; Sachsen-Anhalt; Vor Ort; EUR 20.000 - 40.000; Vollzeit

Zusammenfassung

Join a dynamic Customer Experts team in a multinational company that values collaboration and integrity. This role offers a chance to support clients in the fintech industry, providing exceptional customer experiences in financial services and digital banking. With a focus on communication and problem-solving, you'll thrive in a fast-paced environment while enjoying competitive benefits, including relocation support to Greece. Embrace this opportunity to enhance your career while working for a company committed to diversity and equal opportunities.

Leistungen

Relocation support

Competitive salary

Referral bonuses

Health care benefits

Full training

Professional growth opportunities

Community events

Free Greek language courses

Modern premises

Diversity initiatives

Qualifikationen

• Fluency in German and English is essential.
• Experience in customer support is a plus.
• Interest in digital banking solutions is desired.

Aufgaben

• Be the primary point of contact for customer and client requests.
• Provide daily support and consult clients on best practices.
• Resolve customer inquiries and complaints professionally.

Kenntnisse

Fluency in German

Very good command of English

Customer support experience

Interest in digital banking

Exceptional communication skills

Problem-solving mindset

Tech savviness

Flexibility

Jobbeschreibung

Social network you want to login/join with:

Client:

Teleperformance

Location:

Job Category:

Finance

EU work permit required:

Yes

Job Reference:

71e83b891876

Job Views:

2

Posted:

10.05.2025

Expiry Date:

24.06.2025

Job Description:

Are you an avid fintech enthusiast with great communication skills? Join our Customer Experts team and support people for financial, banking, and money transfer services.

Do you follow all the latest developments in banking and online payment solutions? Grab the opportunity and join our Customer Care team in Greece!

We collaborate with some of the world's top companies offering money transfer & financial services, cloud-based banking services, and digital payments fintech pioneers, trusting our people to deliver exceptional customer experiences.

If you share our values of collaboration, transparency, integrity, and agility, come join a high-performing, customer-oriented team with a vision to change the way businesses pay and get paid.

What you will do:

• Be the primary point of contact for customer and client requests.
• Utilize phone calls, emails, and chats to provide a seamless customer experience.
• Provide daily support and consult clients on best practices for their business.
• Respond to customer inquiries about our client’s new and existing services and solutions, as well as complaints, always professionally.
• Resolve issues promptly and efficiently.
• Strive for excellence in every interaction, aiming for increased product usage and customer loyalty.
• Meet personal goals and team targets.

What you will bring:

• Fluency in German.
• Very good command of English – both written and spoken.
• Work experience in customer support is a plus.
• Interest in digital banking and payment solutions is desired.
• Exceptional communication and soft skills, with a problem-solving mindset.
• Tech savviness and learning agility.
• A sense of ownership and team spirit.
• Flexibility to adapt to a fast-paced environment.

What we offer:

• Support for your relocation to Greece, including flight tickets, hotel accommodation, and assistance with house searching, all at no cost.
• Competitive monthly salary plus two extra salaries per year.
• Referral Program: Bring friends and receive bonuses!
• Health care benefits and discounts.
• Full training by certified instructors.
• Opportunities for professional growth and development.
• Community events and social responsibility initiatives.
• Free online Greek language courses.
• Modern premises with relaxing break areas.
• Work for a Great Place to Work-Certified Company that fosters diversity and offers equal opportunities regardless of gender, ethnicity, religion, culture, or age.

This is a great opportunity to advance your career, gain experience, and work for a multinational company representing a top global brand.

Find out more!

Would you like to see more German-speaking jobs options?

Need more available jobs?