Deutschsprachige Kundenservice in Griechenland (m/w/d) für Microsoft

TN Germany; Villingen-Schwenningen; Vor Ort; EUR 30.000 - 40.000; Vollzeit

Zusammenfassung

Join a leading multinational company as a German-speaking customer expert in Greece. This role involves supporting customers from Germany, Austria, and Switzerland in various technology-related inquiries. With excellent communication skills and a positive attitude, you will help create happy customers while enjoying comprehensive relocation support and a competitive salary. This is a great opportunity to advance your career in a diverse and inclusive environment.

Leistungen

Relocation support

Competitive salary + 2 extra salaries

Referral Program

Health care benefits

Free online Greek language courses

Professional growth opportunities

State of the art premises

Qualifikationen

• Fluent in German and good command of English (B2+).
• Sales experience with consumer products is an asset.

Aufgaben

• Identify customers’ needs and deliver appropriate solutions.
• Guide customers with billing inquiries and provide timely resolutions.
• Assist customers with orders and troubleshoot technical issues.

Kenntnisse

Communication

Sales

Technical research

Internet research

Jobbeschreibung

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Client:

Teleperformance

Location:

Job Category:

Other

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EU work permit required:

Yes

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Job Reference:

5380779f9ec6

Job Views:

1

Posted:

13.05.2025

Expiry Date:

27.06.2025

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Job Description:

Are you a fluent German speaker? Join our Microsoft Customer Experts team and work in Greece with the world’s tech leader!

Microsoft collaborates with our TP in Greece, providing excellent opportunities an excellent opportunity for experienced technology enthusiasts to work with the world’s tech leader!

If you speakGerman fluently and wish to experience working in the world of computer software, consumer electronics, personal computers and online platforms, grab this chance to join the German Microsoft Support team, in order to support customers fromGermany, Austria & Switzerland.

What you will do:

Depending on the team that successful candidates will join, responsibilities vary:

• Identify customers’ needs and deliver appropriate solutions, including sales
• Guide customers facing issues related to billing inquiries, handle transactions and provide resolution to inquiries in a timely manner
• Assist customers to place an order and related issues
• Answer customers’ inquiries and troubleshoot or escalate technical issues that they face and assist customers with account issues
• Follow standard diagnostic procedures with an emphasis on handling the most frequently asked questions as effectively as possible
• Turn every customer into a happy customer!
• Exchange ideas and solutions with your colleagues!

What you will bring:

• Excellent communication skills inGerman
• Good command of English (B2+)
• Sales experience with consumer products and services will be an asset
• Technical research skills to troubleshoot customer problems.
• Advanced internet research skills
• An empathetic soul with the communication skills that match
• A positive and adventurous attitude
• A sponge that is willing to soak up all the knowledge and experience we offer

What we offer:

• Complete support to help you ease your relocation to Greece (we cover your flight tickets expenses, hotel accommodation, support with the house searching process (-all at no cost to you-)
• Competitive monthly salary + 2 extra salaries per year
• Referral Program: Bring your friends and receive great bonuses!
• Health care benefits and numerous other discounts
• Full training by certified instructors
• Professional growth & development opportunities
• Special events as well as community & social responsibility initiatives
• Free online Greek language courses
• State of the art premises, providing a great working environment with relaxing break areas
• Work for a Great Place to Work-Certified Company that fosters diversity

Moreover, this is a great opportunity to advance your career and work for a multinational company, by developing strong experience and skills, while representing one of the biggest brands worldwide. In addition, you will be a member of a company that fosters diversity, offering equal opportunities to all, regardless of gender, ethnicity, religion, culture or age.

Find out more!

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