Massage Therapist

Crew Life at Sea; Frankfurt; Vor Ort; EUR 20.000 - 40.000; Vollzeit

Zusammenfassung

An exciting opportunity awaits in the beauty and wellness sector aboard a cruise line. As a Massage Therapist, you will provide exceptional massage and body treatments to guests, ensuring their relaxation and satisfaction. This role requires a blend of technical skills and customer service, as you will also educate guests on wellness issues and promote spa services to enhance their experience. Join a dynamic team where your expertise will not only contribute to guest satisfaction but also increase revenue for the beauty salon. If you are passionate about wellness and enjoy working in a vibrant environment, this position is perfect for you.

Qualifikationen

• Must have a certification in massage therapy and knowledge of spa services.
• Strong customer service skills to handle guest inquiries and complaints.

Aufgaben

• Provide professional massage and body treatments to guests.
• Maintain schedules and ensure proper upkeep of massage equipment.

Kenntnisse

Massage Techniques

Customer Service

Product Knowledge

Professional Grooming

Ausbildung

Certification in Massage Therapy

Training in Spa Services

Tools

Massage Equipment

Spa Products

Jobbeschreibung

- Reports to the ship's Beauty Salon/ Spa Assistant Manager and to the Beauty Salon/ Spa Manager

- Offers professional massage and body treatments (Relaxation, Sport and Deep Tissue massages) to guests

- Responsible for maintaining schedules as well as for the maintenance of the massage equipment and room facilities

- The Massage Therapist would effectively inform and educate passengers about specific wellness issues and would handle passengers questions or concerns in a professional and courteous manner

- Must possess a complete knowledge and understanding of all services and products offered and actively promote the beauty salon/ spa treatments, services and products thus increasing revenue as well as his/ her personal earnings

- In cases of passenger complaints the duty of the Massage Therapist is to try to resolve the situation in a polite and professional manner and to make sure that guests are satisfied with the service

- Must be well groomed, keep presentable personal appearance and follow company guidelines regarding uniforms and personal hygiene

- Participates in courses, meetings and training programs organized by the Beauty Salon/ Spa or the cruise line in order to develop the necessary skills needed for promotion to superior level position