Deutschsprachige Kundenservice in Griechenland (m/w/d) - Finanzen / Bankwesen

TN Germany; Ulm; Vor Ort; EUR 25.000 - 35.000; Vollzeit

Zusammenfassung

Join a leading Mobile Bank's Anti-Financial Crime Customer Experts team in Greece. As a Customer Service Specialist, you'll support German-speaking customers, ensuring excellent service and data protection while enjoying relocation support and a competitive salary.

Leistungen

Relocation support

Competitive salary plus two extra annual payments

Referral Bonus

Health benefits and discounts

Full training from certified instructors

Opportunities for growth and development

Community events and social initiatives

Free Greek language courses online

Modern premises with relaxing areas

Qualifikationen

• Customer service experience preferred.
• Ability to work under stress.

Aufgaben

• Support customers via phone, chat, and email.
• Prevent fraud, protect data, and safeguard customers.
• Achieve targets set by the client.

Kenntnisse

Fluency in German

Excellent written and spoken English skills

Exceptional communication

Problem-solving abilities

Tools

CRM tools

Jobbeschreibung

Social network you want to login/join with:

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Client:

Teleperformance

Location:

Ulm, Germany

Job Category:

Other

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EU work permit required:

Yes

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Job Reference:

ef424f967988

Job Views:

1

Posted:

13.05.2025

Expiry Date:

27.06.2025

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Job Description:

Join our Anti-Financial Crime Customer Experts team to prevent fraud, protect data, and safeguard the customers of a leading Mobile Bank

TP in Greece collaborates with a leading Mobile Bank, helping you manage your bank account on-the-go, track expenses, and set aside money in real-time.

We are seeking a German-speaking Customer Service Specialist to support German-speaking customers.

As part of the Customer Service team, you will be the frontline of the bank to the German-speaking market, providing excellent customer experience. Your role includes support, fraud prevention, data protection, and customer safeguarding!

Take a step forward and join us in Greece!

What you will do:

• Support customers via phone, chat, and email
• Prevent fraud, protect data, and safeguard customers
• Represent our client professionally
• Follow up on cases to ensure timely resolution
• Maintain high customer satisfaction
• Build strong relationships with partners and show empathy
• Achieve targets set by the client and internal goals

What you will bring:

• Fluency in German
• Excellent written and spoken English skills
• Exceptional communication, soft skills, and problem-solving abilities
• Computer literacy; experience with CRM tools is a plus
• Ability to work under stress
• Customer service experience preferred
• Positive attitude, willingness to learn, and reliability
• EU citizenship, EU passport, or valid work permit for Greece
• Willingness to relocate to Athens or local residency

What we offer:

• Relocation support (flights, accommodation, house search assistance)
• Competitive salary plus two extra annual payments
• Referral Bonus for bringing friends
• Health benefits and discounts
• Full training from certified instructors
• Opportunities for growth and development
• Community events and social initiatives
• Free Greek language courses online
• Modern premises with relaxing areas
• Work for a Great Place to Work-Certified Company promoting diversity

This role offers a chance to develop your career in a multinational environment, representing a major global brand while enjoying a diverse and inclusive workplace.

Find out more

Interested in more German speaking jobs? Looking for other opportunities?