Remote Patient Accounts Representative Collections (Bilingual)

TN Germany; Bad Homburg vor der Höhe; Remote; EUR 30.000 - 45.000; Vollzeit

Zusammenfassung

A leading company is seeking a Remote Patient Accounts Representative Collections in Bad Homburg. This role involves providing administrative support to collections operations, ensuring timely claim payments, and delivering excellent customer service. The ideal candidate will have strong communication and analytical skills, a high school diploma, and bilingual proficiency in Spanish and English. Join a diverse team that values inclusion and work-life balance.

Qualifikationen

• 1-2 years' related experience required.
• Bilingual in Spanish/English, healthcare revenue cycle experience required.

Aufgaben

• Identify and resolve routine outstanding claims.
• Ensure timely receipt and processing of claim payments.
• Serve as a point of contact for inquiries from customers.

Kenntnisse

Communication

Analytical Skills

Organizational Skills

Interpersonal Skills

Ausbildung

High School Diploma

Tools

Word Processing

Spreadsheets

Email

Jobbeschreibung

Remote Patient Accounts Representative Collections (Bilingual), Bad Homburg

Client: Fresenius Medical Care

Location: Bad Homburg, Germany

Job Category: Virtual job fairs

EU work permit required: Yes

Job Reference: 82ee528a4e6b

Job Views: 1

Posted: 13.05.2025

Expiry Date: 27.06.2025

Job Description:

Purpose and Scope: The Patient Account Representative - Collections provides administrative support to collections operations, ensuring timely claim payments and minimizing bad debt. They deliver excellent customer service through effective communication.

Principal Duties and Responsibilities:

• Identify and resolve routine outstanding claims.
• Generate and analyze reports to resolve patient account issues.
• Assist in resolving overdue payments.
• Ensure timely receipt and processing of claim payments, including reconciliation.
• Maintain compliance with company policies and document activities.
• Serve as a point of contact for inquiries from customers or vendors.
• Mentor other staff as applicable.
• Assist with various projects as assigned.

Additional responsibilities may include focus on specific departments or locations as detailed in addenda.

Physical Demands and Working Conditions:

Occasionally lift/move up to 50 pounds. Reasonable accommodations available for disabilities.

Minimum Education:

• High School Diploma required

Experience and Skills:

• 1-2 years' related experience
• Proficient in computer applications (word processing, spreadsheets, email)
• Detail-oriented with good analytical and organizational skills
• Strong interpersonal skills and team orientation
• Excellent communication skills (oral and written)

Other notes: Bilingual in Spanish/English, healthcare revenue cycle experience required. We promote diversity, inclusion, stability, learning opportunities, and work-life balance.

Note: If you are not a passport holder of the country for this vacancy, a work permit may be needed. Do not provide bank or payment details when applying. Applications must be submitted via the 'Apply now' button.