Technical Support (m/f/d) Customer Claim Handling

TN Germany; Fürstenfeldbruck; Vor Ort; EUR 35.000 - 50.000; Vollzeit

Zusammenfassung

A leading company in customer service is seeking a dedicated professional to provide technical support and manage customer complaints. You will engage in exciting projects, enjoy creative freedom, and be part of a supportive corporate culture. The role offers an attractive remuneration package and opportunities for travel to gather technical details. If you are customer-oriented and possess strong communication skills, we look forward to your application.

Leistungen

Open Corporate Culture

Exciting Projects

Attractive Remuneration Package

Corporate Benefits

Travel Opportunities

Qualifikationen

• Experience in error analysis and solution development.
• Technical support and customer-oriented processing.

Aufgaben

• Error analysis and developing solutions with customers.
• Participation in complaints management projects.

Kenntnisse

Customer Orientation

Communication Skills

Fluent English

German Basic

Ausbildung

Technical Apprenticeship in Refrigeration/Air Conditioning

Technical Apprenticeship in Electrics/Electronics

Tools

MS Office

ERP

Jobbeschreibung

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Job Category:

Customer Service

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EU work permit required:

Yes

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Job Reference:

7f9df036fc33

Job Views:

1

Posted:

16.05.2025

Expiry Date:

30.06.2025

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Job Description:

• Error analysis together with customer and developing solutions
• Technical support for our customers
• Participation in projects in the area of complaints management and submission of suggestions for improvement
• Customer-oriented processing and proper documentation of claims
• Technical apprenticeship in the field of refrigeration/air conditioning or electrics/electronics (motor management, bus communication)
• High customer orientation and strong communication skills
• Good knowledge of MS Office and ERP
• Fluent English knowledge, German basic would be a plus

What we offer:

• An open corporate culture
• Exciting projects with creative freedom, short decision-making processes
• An attractive remuneration package
• Corporate benefits with various providers
• Opportunity to travel to the construction site to gather all relevant technical details of the application

Contact:

If we have sparked your interest and you believe that you would be the right person for us, we are looking forward to your application.

Your data will of course be treated confidentially.